This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Paid and cant get in

4.2
Details
There is no live agent email support havent resolved my problem !!!
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ID
#2016716 Review #2016716 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • User friendly site
  • User friendly
Preferred solution
Deliver product or service ordered

Zoosk - ***

1.0
Details
Charged even though I cancelled the subscription. Still got Charged ..... *** these bastards
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ID
#2006049 Review #2006049 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • It was horrible and a total scam of a site
Loss
$50
Preferred solution
Full refund

Zoosk - There’s no one who can answer my question

I want to ask them when my subscription will end and I have a lot of question to ask I don't know how to use the service. Im new to this site I dont have any idea how to connect with people whom I like. Will u Please help me.
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ID
#2003150 Review #2003150 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
Until now I don’t know how to use your service.

Zoosk - I just paid and can not log on...

You have taken money from my account amount of 98.00 and then telling me my card was declined and money is gone from my account what is going on I'm paid for the site
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ID
#1997856 Review #1997856 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$98
Preferred solution
Deliver product or service ordered

Zoosk - I cant be able to access my account

1.0
Details
I paid for 6 months of service 3 months ago I never used your service I tried to use this account few days ago I was unable to log in this is the 2nd time u take my money and u blocked me from using your service I unhappy and I want my 6 months service or a full refund

User's recommendation: Be honest with your customers.

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ID
#1996404 Review #1996404 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$37
Preferred solution
Full refund

Zoosk - Wanting to cancel my subscription

I made a mistake on my last subscription
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ID
#1991027 Review #1991027 is a subjective opinion of poster.
Product
Zoosk Subscription

Zoosk - Money back charged too much

4.0
Details
Charged to much money only 1 month I want want money back
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ID
#1982043 Review #1982043 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$50
Preferred solution
Full refund

Zoosk - Cancalation

2.4
Details
Trying to cancel subscription. Just got charged. I don't want to renew subscription. I can't sign in account and can't get ahold of anyone in customer service
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ID
#1976250 Review #1976250 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Hard to cancel subscription
  • Are
  • Poor customer service
Loss
$80
Preferred solution
Full refund

Zoosk - I was overcharged

2.4
Details
I'm supposed to be charged 29.95 for one month. You charged me 74.95. Please refund the difference to my debit card
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ID
#1976130 Review #1976130 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Oh easy to get on
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Terrible service/scam

1.0
Details
Paid for subscription and was sent a validation code. And each time it says it's not valid. Call center is closed because of covid. So who knows when ill get help at all! Scam perpetrated by the company itself! If issue is not resolved within 48 hours Im calling National News to give company a bad name as well as to educate others.

User's recommendation: Never.

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ID
#1973893 Review #1973893 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Frustrated
Cons
  • Useless services
  • May be everything
  • No help
Loss
$40
Preferred solution
Deliver product or service ordered

Zoosk - I paid for 6 months but it says to join,please help me

I need to be able to use the account I paid for.
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ID
#1960269 Review #1960269 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Never got to use it so i dont know
Cons
  • Way you take money from me sporadically
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Had problems getting my renewed subscription working.

4.5
Details
I cannot get into my app for days now. Keeps asking me to download pictures, when I try to it tells me I have reached my maximum amount. I show no pictures on my ad and no Story. I have been with Zoosk for over a year. Whats going on?

User's recommendation: I did not contact Zoosk Support because I was pissed, I reached out for help. I have been a subscriber of Zoosk for about a year and a half. Rarely I have had a problem and when I have including this time they are fast to take action to fix the problem.Wil is the Tech that usually assists me and takes care of any issue quickly. On a separate note, results on responses from the opposite sex that we are hoping to get on this Dating App is very good compared to others. Great Job Zoosk!!!

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ID
#1957146 Review #1957146 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
Zoosk Subscription

Zoosk - Refund / cancellation

I recently paid for a 6 month membership For $74.99 and 3 months add on for special messaging for $29.99...I want to cancel both and receive full refunds ASAP
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ID
#1951006 Review #1951006 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Frustrated
  • Over charge and charge in two weeks
Cons
  • Allow fraud
  • Too many scam profiles
  • Rip-off
Loss
$105
Preferred solution
Full refund

Zoosk - Overcharged

1.0
Details
Zoosk - Overcharged
Update by user May 21

I can’t up load my picture

Original review posted by user May 21
I ordered a regular subscription And when I checked my account it was overcharged. I want my account refunded ASAP and my account cancelled. Or Im calling my lawyer. My name is Clara Neves

User's recommendation: I wouldn’t recommend this dating site to my worst enemy.

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ID
#1938986 Review #1938986 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Never got to use it so i dont know
Cons
  • Completely impossible to cancel
Loss
$74
Preferred solution
Full refund

Zoosk - Unable to turn off automatic renewal

1.0
Details
I am no longer interested in subscribing to Zoosk. I am being prevented from cancelling my subscription.

User's recommendation: Don't subscribe...

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ID
#1938043 Review #1938043 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
cancellation