This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Terrible service/scam

1.0
Details
Paid for subscription and was sent a validation code. And each time it says it's not valid. Call center is closed because of covid. So who knows when ill get help at all! Scam perpetrated by the company itself! If issue is not resolved within 48 hours Im calling National News to give company a bad name as well as to educate others.

User's recommendation: Never.

View full review
ID
#1973893 Review #1973893 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Frustrated
Cons
  • May be everything
  • Everything not good so far
  • No help
Loss
$40
Preferred solution
Deliver product or service ordered

Zoosk - I paid for 6 months but it says to join,please help me

I need to be able to use the account I paid for.
View full review
ID
#1960269 Review #1960269 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Never got to use it so i dont know
Cons
  • Way you take money from me sporadically
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Had problems getting my renewed subscription working.

4.5
Details
I cannot get into my app for days now. Keeps asking me to download pictures, when I try to it tells me I have reached my maximum amount. I show no pictures on my ad and no Story. I have been with Zoosk for over a year. Whats going on?

User's recommendation: I did not contact Zoosk Support because I was pissed, I reached out for help. I have been a subscriber of Zoosk for about a year and a half. Rarely I have had a problem and when I have including this time they are fast to take action to fix the problem.Wil is the Tech that usually assists me and takes care of any issue quickly. On a separate note, results on responses from the opposite sex that we are hoping to get on this Dating App is very good compared to others. Great Job Zoosk!!!

View full review
ID
#1957146 Review #1957146 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
Zoosk Subscription

Zoosk - Refund / cancellation

I recently paid for a 6 month membership For $74.99 and 3 months add on for special messaging for $29.99...I want to cancel both and receive full refunds ASAP
View full review
ID
#1951006 Review #1951006 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Over charge and charge in two weeks
  • Frustrated
Cons
  • Allow fraud
  • Carousel game
  • Rip-off
Loss
$105
Preferred solution
Full refund

Zoosk - Overcharged

1.0
Details
Zoosk - Overcharged

Update by user May 21

I can’t up load my picture

Original review posted by user May 21

I ordered a regular subscription And when I checked my account it was overcharged. I want my account refunded ASAP and my account cancelled. Or Im calling my lawyer. My name is Clara Neves

User's recommendation: I wouldn’t recommend this dating site to my worst enemy.

View full review
ID
#1938986 Review #1938986 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Never got to use it so i dont know
Cons
  • Completely impossible to cancel
Loss
$74
Preferred solution
Full refund

Zoosk - Unable to turn off automatic renewal

1.0
Details
I am no longer interested in subscribing to Zoosk. I am being prevented from cancelling my subscription.

User's recommendation: Don't subscribe...

View full review
ID
#1938043 Review #1938043 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
cancellation

Zoosk - Cancellation

I was charged 3 times and I am cancelling now. I signed up for one plan and i was charged 99.95, 59.94 and 74.95. One after another and this is not what i signed up for. I want a refund immediaty.
View full review
ID
#1932205 Review #1932205 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$230
Preferred solution
Full refund

Zoosk - I need a person to talk to

Somehow I have two accounts one I pay for the other I didnt not cant get messages and its in some other languages
View full review
ID
#1930393 Review #1930393 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
Let the company propose a solution

Zoosk - Being charged after cancel account

1.0
Details
I have deactivated and cancelled my account twice now and still being charged. Please do not charge me anymore and I expect a refund for past two charges
View full review
ID
#1925574 Review #1925574 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • User friendly
  • Generous space for writing
Cons
  • Impossible to cancel
  • Fraudulent business practices
Loss
$60
Preferred solution
Full refund

Zoosk - Cancellation

1.0
Details
Another example of corporate greed..literally impossible to cancel my subscription/membership. Wtf..**** youZoosk!

User's recommendation: Stay away.

View full review
ID
#1923415 Review #1923415 is a subjective opinion of poster.
Location
Rutland, Massachusetts
Product
Zoosk Subscription

Zoosk - Subscription cancellation

The call center is closed because of corona? There is no way to redirect calls to other lines ? I dont get it. Just need help cancelling my subscription ugggg
View full review
ID
#1920841 Review #1920841 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
Have the call center reviewing calls from another location.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - You just renewed my subscription and I need a refund and to cancel

5.0
Details
I got a boyfriend from your site. I paused it and didnt realize it started again today. I need to cancel. Im hoping youll refund my cc
View full review
ID
#1919775 Review #1919775 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - To subscribe

I want to join but it says contact contact service big shot!! I want to join, do you want my membership or not! If I don't hear from you,I will get my 50+ friends and relatives to drop your service!! You think your the only online dàting service in the world? michaelhiggins4252@gmail.com Thanks,let me hear from you or your business will drop and the newspaper and Fox Network plus many other Major Network Network Companies!
View full review
ID
#1916321 Review #1916321 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Preventing me from joining
Preferred solution
Join again with new membership
1.8
Details

Update by user May 08

I'll be waiting to see if I'm refunded.

Original review posted by user May 08

Zoosk is horrible! I signed my mother up for a month, she loved..she got alot of hits and made a few contacts. 2 days later it completely stops working the message would say something went wrong try again later or call customer...
View full review
ID
#1914006 Review #1914006 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Frustrated
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - My account is all over the place

Please reactivate I'm.paid to May 28th. It is an error. Vernonhicks1185@yahoo.com
View full review
ID
#1908392 Review #1908392 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Too many fake profiles
Preferred solution
Deliver product or service ordered