This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Problems with charges

Signed up for a month being charged for 5 months
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ID
#2034416 Review #2034416 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$154
Preferred solution
Full refund

Zoosk - There is a mistake on one of my suscripción

I cant find one of my suscripción. I need to cancel that suscripción. There is an issue
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ID
#2029485 Review #2029485 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • I am having issues for because my mistake
Preferred solution
Cancel one of my suscripcións

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Cancel subscription and refund

I have cancelled my membership thru the web site and my account. How do I receive an refund back to my Pay-Pal account. I find this subscription is turning out to be expensive, having to pay additional monies to correspond to the people you might want to meet. Very disappointed in your services

User's recommendation: Do not join.

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ID
#2028242 Review #2028242 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Too costly
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Platform not friendly

3.5
Details
Your Text platform is not user friendly. Typing screen hides the keyboard! Couldnt wait to use regular SMS or personal email to contact interested women!
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ID
#2026524 Review #2026524 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$30
Preferred solution
1 free month since my iPad and iphone wouldnt acknowledge my user email. Couldnt reply via iphone; kept asking me to subscribe! Its email based!

Zoosk - Clarify my accounts and subscribe

Too busy on your end. I think I have two accounts, one is with email jes.9191@yahoo.com and the other one I am not sure about. It asks for my Apple ID and pow for which I have no clue. I would like to subscribe for two months. Additionally, how do I validate the pictures. John 586 263 6384 VOIP 734 999 6284

User's recommendation: Fine.

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ID
#2017077 Review #2017077 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
See my email

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Paid and cant get in

4.2
Details
There is no live agent email support havent resolved my problem !!!
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ID
#2016716 Review #2016716 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • User friendly site
  • User friendly
Preferred solution
Deliver product or service ordered

Zoosk - I keep getting billed

1.0
Details
Its over charging my account for no reason.
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ID
#2010759 Review #2010759 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Worthless search settings
Cons
  • I canceled my account and was still charged the following month
  • No refunds when double paid
  • Lousy customer service
Loss
$210
Preferred solution
Full refund

Zoosk - ***

1.0
Details
Charged even though I cancelled the subscription. Still got Charged ..... *** these bastards
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ID
#2006049 Review #2006049 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • It was horrible and a total scam of a site
Loss
$50
Preferred solution
Full refund

Zoosk - There’s no one who can answer my question

I want to ask them when my subscription will end and I have a lot of question to ask I don't know how to use the service. Im new to this site I dont have any idea how to connect with people whom I like. Will u Please help me.
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ID
#2003150 Review #2003150 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
Until now I don’t know how to use your service.

Zoosk Reviews

  1. 611 reviews
  2. 196 reviews
  3. 97 reviews
  4. 63 reviews
  5. 51 reviews
Zoosk reviews

Zoosk - I just paid and can not log on...

You have taken money from my account amount of 98.00 and then telling me my card was declined and money is gone from my account what is going on I'm paid for the site
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ID
#1997856 Review #1997856 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$98
Preferred solution
Deliver product or service ordered

Zoosk - I cant be able to access my account

1.0
Details
I paid for 6 months of service 3 months ago I never used your service I tried to use this account few days ago I was unable to log in this is the 2nd time u take my money and u blocked me from using your service I unhappy and I want my 6 months service or a full refund

User's recommendation: Be honest with your customers.

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ID
#1996404 Review #1996404 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$37
Preferred solution
Full refund

Zoosk - Wanting to cancel my subscription

I made a mistake on my last subscription
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ID
#1991027 Review #1991027 is a subjective opinion of poster.
Product
Zoosk Subscription

Zoosk - Money back charged too much

4.0
Details
Charged to much money only 1 month I want want money back
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ID
#1982043 Review #1982043 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$50
Preferred solution
Full refund

Zoosk - Cancalation

2.4
Details
Trying to cancel subscription. Just got charged. I don't want to renew subscription. I can't sign in account and can't get ahold of anyone in customer service
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ID
#1976250 Review #1976250 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Poor customer service
  • Are
  • No crossed paths with feature
Loss
$80
Preferred solution
Full refund

Zoosk - I was overcharged

2.4
Details
I'm supposed to be charged 29.95 for one month. You charged me 74.95. Please refund the difference to my debit card
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ID
#1976130 Review #1976130 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Oh easy to get on
Preferred solution
Price reduction