Update by user Dec 08, 2018

I called Zoosk using the phone number that pissedconsumer.com provided. Using part of my credit card number that I used to pay for my account on Zoosk, the customer support person for Zoosk was able to see that my account was blocked and canceled. I asked why it was...

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2 comments
Anonymous
#1709914

My account was also hacked today. I would like to know how this happened.

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ID
#1418353 Review #1418353 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Product
Zoosk Profile
Cons
  • I am unable to access my account and zoosk will not fix it
Reason of review
My account has been hacked, and Zoosk won't or can't fix it.
Loss
$60
Preferred solution
Zoosk should find my hacked account and cancel it, AND give me a full refund. I am also entitled to an explanation of how my account was hacked and why the "experts" at Zoosk are unable to fix it.

Zoosk - Cancel account

I cancelled my account what I thought was months ago. And was just billed for another month. I want to cancel mymy account!
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ID
#1417944 Review #1417944 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Product
Zoosk Profile
Reason of review
Return, Exchange or Cancellation Policy

Zoosk - I cant send a message

I have been trying to send message after i paid my subscription but i cant
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ID
#1417274 Review #1417274 is a subjective opinion of poster.
Location
Springfield, Missouri
Product
Zoosk Profile
Reason of review
Problem with delivery

Zoosk - Can't see my views says I have say 7 views I clike on it and it dissapears. I would have cancelled.

2.6
Details
Long wait time on phone......member are so far away to meet
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ID
#1416122 Review #1416122 is a subjective opinion of poster.
Location
Lincolnshire, Illinois
Product
Zoosk Profile
Reason of review
Damaged or defective

Zoosk - Disgusted

1.0
Details
YOU cancelled my profile. 1. I want a refund.i didnt cancel it!!! 2.how do i make sure u dintvtake money on next subscriotion? I cant lig in to cancel it as u barred me
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ID
#1413918 Review #1413918 is a subjective opinion of poster.
Location
Cardiff, Wales
Product
Zoosk Profile
Reason of review
Return, Exchange or Cancellation Policy

Zoosk - RefundRefu

I just subscribed like 10 minute ago and l feel am not ready to move on so l want refund till when am ready to date.
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ID
#1412193 Review #1412193 is a subjective opinion of poster.
Location
Cottingham, England
Product
Zoosk Profile
Reason of review
Return, Exchange or Cancellation Policy

Zoosk - Cancel account

I wish to cancel my account. Many thanks for your service
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ID
#1412099 Review #1412099 is a subjective opinion of poster.
Location
Murrieta, California
Product
Zoosk Profile
Reason of review
Return, Exchange or Cancellation Policy

Zoosk - I need my money back this is fake

I needs to cancel my account please
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ID
#1410353 Review #1410353 is a subjective opinion of poster.
Location
Gloucester, England
Product
Zoosk Profile
Reason of review
Return, Exchange or Cancellation Policy

Zoosk - Complain

Zoosk - Complain
Zoosk - Complain
I had a very bad experience with the person I dated with. Zoosk you need to make sure male or female are who they said they’re. This individual need to be banned from all dating site.
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ID
#1410322 Review #1410322 is a subjective opinion of poster.
Location
New Bedford, Massachusetts
Product
Zoosk Profile

Zoosk - Billing

2.0
Details
My credit card has been declined and my credit card company says that everything is fine and that the payment should go through but it still is not going through so I’m wondering why and also my profile is Oh some reason set to look at women from a man’s point of view and I don’t know how to change it
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ID
#1410279 Review #1410279 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Product
Zoosk Profile
Reason of review
Problems with payment

Zoosk - My account was blocked with no reason

4.0
Details
Younger women were popping up with their phone numbers written across their pictures, then I was blocked!
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ID
#1409470 Review #1409470 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Profile

Zoosk - Not me and they are using my email

1.0
Details
Zoosk - Not me and they are using my email
Someone has opened an account using my email. This person is not me and I do not have a zoosk account nor do I want one
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ID
#1408675 Review #1408675 is a subjective opinion of poster.
Location
Pagosa Springs, Colorado
Product
Zoosk Profile
Reason of review
Not as described/ advertised

Zoosk - I lost my contact that I was texting to she's no longer on m

The lady I was texting as no longer under the Bell when I hit the bell and she's not in connections what happened
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ID
#1408441 Review #1408441 is a subjective opinion of poster.
Location
Statesville, North Carolina
Product
Zoosk Profile

Zoosk - To cancel

I have cancel my account but I’m still being charge. Why and would like a full refund. Back into my account please and thank you.
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ID
#1407544 Review #1407544 is a subjective opinion of poster.
Location
Houston, Texas
Product
Zoosk Profile
Reason of review
Problems with payment

Zoosk - Can’t ever log on. I want my money back

I built a profile, put in pics, put in story, ideal date. Haven’t Ben able to log on since. I’m over it and since I started today would appreciate a full refund and you can cancel my profile. I’ll try Match!!!
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ID
#1407209 Review #1407209 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Profile