Zoosk - Reimbursement

3.4
Details
I was not happy with the service. It was not meeting my objectives.

User's recommendation: Call or write to reimbursement.

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ID
#2007412 Review #2007412 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • User friendly site
Cons
  • Not enough people in my area

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - No renewall autherized.

2.2
Details
I just got an email about renewall. I did not want. I told you that in the past. Please refund my money. Just do it. Now. Dont tell me i authorized it. I WILL take further steps, if neccessary.

User's recommendation: STAY AWAY.

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ID
#2006704 Review #2006704 is a subjective opinion of poster.
Service
Zoosk Online Dating
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - I am not a men seeking women/ It should be I am a women seeking men. This needs to be changed, and I have already made several attempts for this change to be made.

1.0
Details
Hi! I am not men seeking women/ THE CORRECTION needs to be on this account women seeking men. I have made several attempts to change this and nothing is happening. Please review this and remove your men seeking women whoever is doing this must not be in their right mind and it should be changed or I will never come back to website again. Leslie
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ID
#2002536 Review #2002536 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Not easy to navigate
Preferred solution
You need to address this gender thing because we are women looking for men/ On my profile it says men looking for women/ that isn;t right or fair to someone who just joined this website. You either fix this situation or refund the contract.

Zoosk - I wsnt to talk to customer service

1.0
Details
I paid and I can't send a message on my phone
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ID
#1978632 Review #1978632 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Very little
Cons
  • Everything not good so far
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Can't get into my account

1.0
Details
My account is active but when I go to sign in it asks for a new photo. I have had the same photo for over a year. Just sent me a standard reply about what kind of pictures to post. I haven't been able to get in for days. Something's terribly wrong with this site. I need more help!

User's recommendation: Do not recommend.

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ID
#1953211 Review #1953211 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Lack of response to complaint
Preferred solution
Put my picture back and let me use the site

Zoosk - Complaint

1.0
Details
Your dating &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer service is horrible. Cant get anyone to delete my account. Total waste of time & $. I have 40 more days to get this resolved or they will automatically renew me. Pathetic. Do NOT use this site. Need immediate personal customer service please & thanks.
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ID
#1953044 Review #1953044 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Please cancel my acct
Loss
$60
Preferred solution
Full refund

Zoosk - Subscription

$19.95 was cleared from my account ending in 6036. I have not been able to use the 180 token I purchased. How can this be resolve? Hattie Demous
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ID
#1949578 Review #1949578 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution

Zoosk - Possible system glitch

4.0
Details
A person I dated before clicked on my pic, I clicked that Id like to meet him too and when I tried to click back on his pic afterwards, it routed me to another persons photo. His username is Quest 29 in case that helps you to see what happened. That happened another time with him and other people. Can you let me know why because of he did want to chat, I would like to get back to him? My membership is supposed to end May 30th or 31st and I am deciding whether to renew. Are there additional discounts available since this has happened several times and its frustrating.
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ID
#1948407 Review #1948407 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Easy to receive a lot of likes with carousel
Cons
  • I do not like how carousel does not show location and distance
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Locked out of my account

I am locked out of my account and unable to log in. A message pops up sometimes saying a administrator has locked my account and I am not receiving a new password when requesting one. I am a paying member.
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ID
#1929732 Review #1929732 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Beautiful woman wanting a relationship
  • New faces
Cons
  • Poor customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Fraudulent account

Somebody has been using my name and number and sexual pictures on your website back in July 2019. I am presently on there now and have found out this information by Zoos k members!

User's recommendation: I need help.

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ID
#1922457 Review #1922457 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Subscription payment

I am NOT PISSED. As a new member I want to speak to a REAL human in regards to making payments. Or they can email me at the email address I submitted. Thank You
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ID
#1922015 Review #1922015 is a subjective opinion of poster.
Service
Zoosk Online Dating

Zoosk - Icant switch off Zooks

1.2
Details
It won't Switch Off I can log on since Lockdown didnt bother

User's recommendation: Don’t Use it Keep Away.

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ID
#1917061 Review #1917061 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Took my money but i never got to use their service
  • Took my money cant get to use it
Loss
$89
Preferred solution
I cant Log On it won’t Switch Off

Zoosk - Not happy

iam not interested in women please send mens profiles
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ID
#1912961 Review #1912961 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Deliver product or service ordered

Zoosk - Report scammer

Covid 19 no phone answer. You call me asap. Zoosk FreddyG is a scammer and I just don't want him removed but reported to further government authorities with all information you have as well as all I have obtained and additional pictures and photos. Please help stop him!!
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ID
#1908941 Review #1908941 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - My account is all over the place

My account was deactivated please reactivate to my yahoo email login
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ID
#1908400 Review #1908400 is a subjective opinion of poster.
Service
Zoosk Online Dating