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Verified Reviewer

Zoosk - Cancel account

1.8
Details
I want to cancel my account. I was told that if I go into settings and.make sure that the renewal was on "no" that I wouldn't be charged again. My Bank account was charged today for $9.99 monthly fee and I did what was told to.me to cancel it. I want my bank account refunded please.
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ID
#1851615 Review #1851615 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Its cheap
Cons
  • Customer service
  • Not easy to navigate
Loss
$10
Preferred solution
Full refund

Zoosk - Unhappy

1.6
Details
3 days after paying for subscription I can’t not send or reply to messages ? Keeps saying verify account go to email and validate but no email sent ? Zooks won’t refund my money despite having no service !!!!
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ID
#1843397 Review #1843397 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Customer service by phone is not available - no help
Loss
$50
Preferred solution
Full refund

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Verified Buyer

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Zoosk - Overcharged on account

3.0
Details
Zoosk - Overcharged on account
Was over charge on my account
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ID
#1840206 Review #1840206 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Quick
Cons
  • While both of us online messages do not get delivered
Loss
$99
Preferred solution
Full refund

My info was hacked and I don’t and have never used Zoosk

1.0
Details
Received an email of a payment for subscription not my card info but all my other info was used by a guy named walker. I will sue Zoosk if my marriage is impacted as a result of their negligence and press for criminal charges to the fullest extent possible against this guy.

User's recommendation: *** NO.

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ID
#1838720 Review #1838720 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Poor personal security
Preferred solution
remove all my information and pay damages for marital stress you have caused

Zoosk - Still taking money out of my account

1.3
Details
Why was there twice did you take money out of my account for one scription
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ID
#1833734 Review #1833734 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Fake profiles
Loss
$43
Preferred solution
Full refund

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Verified Reviewer

Zoosk - My account was hacked & blocked

my account *** and block....please update my cell 201 is not me ... it's a fraudulent
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ID
#1831905 Review #1831905 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Choice
  • Zoosk
Cons
  • Price
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Zoosk - I'm not satisfied with this dating site. I want to cancel my membership.

I am not satisfied with zoosk. Cancel my membership now! Fake messages!

User's recommendation: I do not recommend zoosk!

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ID
#1822513 Review #1822513 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Service
  • Changing my words or deleting them
  • Having to like photos without ability to read profile
Preferred solution
Full refund

Zoosk - Yoi Keep sending people who live too far and African Americans?? Super annoying.!

1.5
Details
Stop sending people that live too far away and that I've said OVER AND OVER that I'm not attracted to.. how many times do block someone or change my profile so that it simply meets my criteria?? come on!

User's recommendation: Pay attention to people's requests!!! It's simple!

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ID
#1817379 Review #1817379 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Zoosk Online Dating

Zoosk - Be careful of scammers

2.6
Details
Happened to me 3 times on Zoosk prople pretending to be someone else beautiful conversation until they come up w a story for you to send them money overseas to the military whatever don’t fall for
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ID
#1810915 Review #1810915 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Site itself was ok
  • Easy to use
Cons
  • Vast majority of male members want sexual partners only
Loss
$200
Preferred solution
Deliver product or service ordered

Zoosk - Can't get answers to my text without paying coins.I paid for my subscription

2.4
Details
I cannot get text messages back without paying for coins. I paid my subscription
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ID
#1810697 Review #1810697 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Zoosk Online Dating

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Verified Reviewer

Zoosk - Zero... you are not responding to the location and zone requirements of 1 to 20 miles.

Update by user Feb 15

I WOULD NOT RECOMMED ZOOSK FOR ONLY ONE REASON... I WILL NOT TRAVEL TO MEET A W0MAN MORE THE 25 MILES FROM MY HOME TOWN.

YOUR GAME IS TO PRESENT SO MANY THAT FROM FAR AWAY THAT IT IS UNFEASIBLE.

YOUR A BUNCH OF ASSHOLES.... I AM HAPPY THAT I ONLY PURCHASED ONE MONTH TO EVALUATE WHAT YOU DO!

Original review posted by user Feb 15

You zoosk.. gvie me contacts hondreds if not thousands of miles away, I have complained once already. The Oriface gives me no op in correcting thisl.
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ID
#1794460 Review #1794460 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • If i were a jet traveler i could visit your 200-100
Loss
$29
Preferred solution
Let the company propose a solution

Zoosk - Do not join....

1.0
Details
Zoosk makes it look like someone is looking at your profile everyday, when they are not?? This should not be allowed. It make it really strange when you contact them. I really believe they have a back office that manipulates everything for there monetary gain...Bunch of BULL
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ID
#1793721 Review #1793721 is a subjective opinion of poster.
Location
Port Orange, Florida
Service
Zoosk Online Dating

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Verified Reviewer

Zoosk - Stay clear

1.0
Details
Cannot stop constant emails even though I try to unsubscribe,it won't work.
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ID
#1788978 Review #1788978 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Lousy customer service
Preferred solution
Unsubscribe me from your constant emails.mails.I am

Zoosk - To CANCEL MY SUBSCRIPTION

I'm not successful with Zoosk would like my refund that was paid as of today. Zoosk should specifically find out if people would date outside of there race. Instead having members say white only?
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ID
#1781751 Review #1781751 is a subjective opinion of poster.
Service
Zoosk Online Dating
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

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Verified Reviewer

Zoosk - Stay away if you're LGBTQ

1.0
Details
Whomever reviews your account when you sign up decides to change my gender from female to male not that i identify with either but those are my only two options but according to my picture on three separate accounts after deleting one after the other after emailing them telling them the problem they still haven't fixed it and I each account has been changed by them from female to male not a woman seeking women instead they put me as a man seeking women and I look like an idiot and a moron cuz it's obvious I'm not a cis-male so I can only imagine what these straight women are thinking. 3 accounts every time they change my gender I'm pissed I'm disgusted I'm, well looking as legal resolution. This is ridiculous, absurd and discriminatory.
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ID
#1774528 Review #1774528 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I done this already wtf
Cons
  • Bigots
  • Bugots
  • Not lgbtq friendly
Reason of review
Poor customer service
Preferred solution
Stop changing people's gender based on whatever idiots idea is reviewing the information they receive, ie photos. Wtf is wrong with you people, get more genders, more orientations and DONT CHANGE PEOPLES SHIT!!!!!!!!!