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Verified Reviewer

Zoosk - Charged me $20 and dont know why

Emailed them have heard nothing

User's recommendation: be aware they have hidden charges.

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ID
#2082097 Review #2082097 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Usually good service
Cons
  • Hidden charges
Loss
$20
Preferred solution
Full refund

Zoosk - I did not authorize auto payment

I got an alert on my credit card that I was being charged $80+ for Zoosk....I never authorized a payment....DO NOT CHARGE MY CARD

User's recommendation: Don't join.

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ID
#2074734 Review #2074734 is a subjective opinion of poster.
Service
Zoosk Online Dating
Loss
$80
Preferred solution
Full refund

Zoosk - Cancel my subscription and get refund

1.0
Details
Wasn't worth the time or the and I would like a refund please

User's recommendation: Good luck but not worth it to me.

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ID
#2066335 Review #2066335 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Not worth it
Loss
$64
Preferred solution
Full refund

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Verified Reviewer

Zoosk - How to chat plus one gripe

How do you chat with someone? WHY do you keep sending me the same women over and over and over again when I delete them, remove them x them out. Is there anyway to stop this. It is really irritating and takes time to redelete redelete redelete. Please stop it.
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ID
#2066218 Review #2066218 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Deliver product or service ordered

Zoosk - Need to stop automatic payments

Need to stop automatic Billing problems
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ID
#2049656 Review #2049656 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Just want my money back
Cons
  • Customer service by phone is not available - no help
Loss
$500
Preferred solution
Full refund

Zoosk - I cancelled my subscription three weeks ago, and still got charged for a month. I want a refund.

My bank acct was charged another month without my authorization. Especially, after canceling subscription 2 wks after initial purchase. I am requesting a refund asap.

User's recommendation: Make sure you r actually cancelled by contacting Zoosk by phone.

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ID
#2046224 Review #2046224 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Have a decent selection of women
Cons
  • Dont know whether or not someone is actually online or not
Loss
$30
Preferred solution
Full refund

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Verified Reviewer

Zoosk - Account was blocked

3.6
Details
My account was blocked 3 days ago by Zoosk management! I don’t understand why this happened! I just purchased a month’s access last week! Please help me! Karen Studer karenstuder@hotmail.com 203 521-1132
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ID
#2040443 Review #2040443 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Usually good service
Cons
  • Took my money but i never got to use their service
Loss
$29
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

There’s a scammer on zoosk

3.4
Details
There’s a scammer on zoosk
There’s a scammer on zoosk
There’s a scammer on zoosk
There’s a scammer on zoosk
There’s a scammer on zoosk
Started May28/2020 at 4:47am. His name is Antonio Zanotti. Lives in Scarborough he says. British accent. Phone number was 647 559 6748. Messaged by text off site. A week later said he had to go to Puerto Rico for work. Number there was 787 305 3351. Wanted $ later on as he was a good sweet talker. Long story short stopped communication July 3/2020.I have pictures of him and his son. No clue if its really him.Please get back to me so other women dont fall for it.
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ID
#2036111 Review #2036111 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Frustrated
Cons
  • It was horrible and a total scam of a site
Loss
$2000
Preferred solution
Track him and get police involved

Zoosk - Not able to login to my account

1.0
Details
No one to take call, &;;;;; paid almost $100.00 for a website,Zoosk & cant; won't let me get into my account, says not valid
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ID
#2033625 Review #2033625 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • No customer support
  • Too costly
Loss
$98
Preferred solution
Put my account as a valid email and phone number

Zoosk - Can’t get into my account - saying password is incorrect

Never had an issue now I cant get in - stating incorrect password. I received a scam online message from someone and it was ever since. Says an administrator locked me out. Tried resetting password and received a message that if my email address was with you, I would get a link, tried a few times and was sent nothing. Thank you.

User's recommendation: You need your call ctr openned.

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ID
#2030473 Review #2030473 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Want to get into my account
Cons
  • Want to get into my account
Preferred solution
I want to get into my account
Verified Buyer

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Zoosk - I got charged yet I don't use the service.

Zoosk - I got charged yet I don't use the service.
I got charged for this month although I cancelled almost two months ago if Im not mistaken. Please give me my money back.
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ID
#2029855 Review #2029855 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I want my money back
Cons
  • I canceled my account and was still charged the following month
Loss
$2995
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Messages won't deliver /show

I've got a running subscription and messages wouldn't deliver all of a sudden ,i tried a couple of times,i live in australia
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ID
#2027450 Review #2027450 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I need my service i paid for
Cons
  • I need my service i paid for
Loss
$45
Preferred solution
Deliver product or service ordered

Zoosk - Need to pay for subscription with other means than Apple pay

I want to do a 1 month subscription and use other means to pay other than Apple Pay.
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ID
#2025065 Review #2025065 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Only want me to pay by apple pay
Preferred solution
Let the company propose a solution

Zoosk - I didn't talk to no one

It seems like every time I try to reach to someone and send a message it seems like it doesn't go through. I guess I don't understand how this work

User's recommendation: I guess I don't understand how this work.

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ID
#2021777 Review #2021777 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution
2.3
Details
I'm a recent widow and new to on-line dating so I chalk this up to a learning experience. Put my info out there and found a lot of people interested. Two men sent me messages almost immediately. One said he lived in Hilton Head, SC so we did a couple of chats on your...
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ID
#2021767 Review #2021767 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Large database
Cons
  • This problem
  • Hard to cancel subscription
Preferred solution
Full refund