Zoosk - Not able to login to my account

1.0
Details
No one to take call, &;;;;; paid almost $100.00 for a website,Zoosk & cant; won't let me get into my account, says not valid
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ID
#2033625 Review #2033625 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Too costly
  • No customer support
Loss
$98
Preferred solution
Put my account as a valid email and phone number

Zoosk - Can’t get into my account - saying password is incorrect

Never had an issue now I cant get in - stating incorrect password. I received a scam online message from someone and it was ever since. Says an administrator locked me out. Tried resetting password and received a message that if my email address was with you, I would get a link, tried a few times and was sent nothing. Thank you.

User's recommendation: You need your call ctr openned.

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ID
#2030473 Review #2030473 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Want to get into my account
Cons
  • Want to get into my account
Preferred solution
I want to get into my account
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Zoosk - I got charged yet I don't use the service.

Zoosk - I got charged yet I don't use the service.
I got charged for this month although I cancelled almost two months ago if Im not mistaken. Please give me my money back.
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ID
#2029855 Review #2029855 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I want my money back
Cons
  • I canceled my account and was still charged the following month
Loss
$2995
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Messages won't deliver /show

I've got a running subscription and messages wouldn't deliver all of a sudden ,i tried a couple of times,i live in australia
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ID
#2027450 Review #2027450 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I need my service i paid for
Cons
  • I need my service i paid for
Loss
$45
Preferred solution
Deliver product or service ordered

Zoosk - Need to pay for subscription with other means than Apple pay

I want to do a 1 month subscription and use other means to pay other than Apple Pay.
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ID
#2025065 Review #2025065 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Only want me to pay by apple pay
Preferred solution
Let the company propose a solution

Zoosk - I didn't talk to no one

It seems like every time I try to reach to someone and send a message it seems like it doesn't go through. I guess I don't understand how this work

User's recommendation: I guess I don't understand how this work.

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ID
#2021777 Review #2021777 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution
2.3
Details
I'm a recent widow and new to on-line dating so I chalk this up to a learning experience. Put my info out there and found a lot of people interested. Two men sent me messages almost immediately. One said he lived in Hilton Head, SC so we did a couple of chats on your...
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ID
#2021767 Review #2021767 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Large database
Cons
  • Hard to cancel subscription
  • This problem
Preferred solution
Full refund

Zoosk - Reimbursement

3.4
Details
I was not happy with the service. It was not meeting my objectives.

User's recommendation: Call or write to reimbursement.

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ID
#2007412 Review #2007412 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • User friendly site
Cons
  • Not enough people in my area

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - No renewall autherized.

2.2
Details
I just got an email about renewall. I did not want. I told you that in the past. Please refund my money. Just do it. Now. Dont tell me i authorized it. I WILL take further steps, if neccessary.

User's recommendation: STAY AWAY.

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ID
#2006704 Review #2006704 is a subjective opinion of poster.
Service
Zoosk Online Dating
Loss
$50
Preferred solution
Full refund

Zoosk Reviews

  1. 611 reviews
  2. 196 reviews
  3. 97 reviews
  4. 63 reviews
  5. 51 reviews
Zoosk reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - I am not a men seeking women/ It should be I am a women seeking men. This needs to be changed, and I have already made several attempts for this change to be made.

1.0
Details
Hi! I am not men seeking women/ THE CORRECTION needs to be on this account women seeking men. I have made several attempts to change this and nothing is happening. Please review this and remove your men seeking women whoever is doing this must not be in their right mind and it should be changed or I will never come back to website again. Leslie
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ID
#2002536 Review #2002536 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Not easy to navigate
Preferred solution
You need to address this gender thing because we are women looking for men/ On my profile it says men looking for women/ that isn;t right or fair to someone who just joined this website. You either fix this situation or refund the contract.

Zoosk - I wsnt to talk to customer service

1.0
Details
I paid and I can't send a message on my phone
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ID
#1978632 Review #1978632 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Very little
Cons
  • Everything not good so far
Preferred solution
Deliver product or service ordered

Zoosk - Nothing is working on this apt

Nothing on this site will pull up
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ID
#1976580 Review #1976580 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Too many fake profiles
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Can't get into my account

1.0
Details
My account is active but when I go to sign in it asks for a new photo. I have had the same photo for over a year. Just sent me a standard reply about what kind of pictures to post. I haven't been able to get in for days. Something's terribly wrong with this site. I need more help!

User's recommendation: Do not recommend.

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ID
#1953211 Review #1953211 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Lack of response to complaint
Preferred solution
Put my picture back and let me use the site

Zoosk - Complaint

1.0
Details
Your dating &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer service is horrible. Cant get anyone to delete my account. Total waste of time & $. I have 40 more days to get this resolved or they will automatically renew me. Pathetic. Do NOT use this site. Need immediate personal customer service please & thanks.
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ID
#1953044 Review #1953044 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Please cancel my acct
Loss
$60
Preferred solution
Full refund

Zoosk - Subscription

$19.95 was cleared from my account ending in 6036. I have not been able to use the 180 token I purchased. How can this be resolve? Hattie Demous
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ID
#1949578 Review #1949578 is a subjective opinion of poster.
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution