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Verified Reviewer

Zoosk - I was double billed

2.3
Details
Im not complaining I just want my bill adjusted, I was double billed. Thanks 3cliffg@gmail.com
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ID
#1898069 Review #1898069 is a subjective opinion of poster.
Service
Zoosk Online Dating
Loss
$63
Preferred solution
Price reduction

Zoosk - Stop charging me and refund my money

1.1
Details
The subscription was not even 2weeks and it was cancelled before midnight. The account is my sister's under mama_bear65, Tessy Blalock or Tessy mcIntyre. but it's my credit card under Kimberley cross, last four numbers 2006! You better refund my money! And stop charging my card! Some one is working or you couldn't be charging my card!!

User's recommendation: Don't sign up, they take your money again in 2 weeks not a month and they charge 79$ not$30!

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ID
#1891810 Review #1891810 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Over charge and charge in two weeks
Cons
  • Overcharge and charge in two weeks
Loss
$160
Preferred solution
Full refund

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Verified Reviewer

Zoosk - Can’t access my account

1.0
Details
You suck! Would not recommend to anyone!

User's recommendation: Sucks.

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ID
#1890884 Review #1890884 is a subjective opinion of poster.
Service
Zoosk Online Dating
Loss
$50
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Zoosk - Fraudulent men

4.3
Details
Ladies beware! If these men don't or won't send you a selfie or at least face time or the like with you.... They are scammer out to hurt you. I met Fredrick Brooks from St Louis, Mo. Did background check...yes he's married. Not a widow with a deceased daughter too. Beware! Check them out before you get to involved.

User's recommendation: Do back ground check.

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ID
#1889485 Review #1889485 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Good selection of gentlen
Cons
  • Men are not screened or vetted
Loss
$70
Preferred solution
Let the company propose a solution

Zoosk - Close acocunt

Want to close acct , l only signed up for 1 month l have been Bill all year !!! Please close my acct!!!
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ID
#1873694 Review #1873694 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Just want my money back
  • Website compared to other dating websites
Cons
  • Impossible to cancel
Loss
$200
Preferred solution
Full refund

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Verified Reviewer

Zoosk - Stop bStop being a member eing a member.

I tried to delete my subscription but t seems you did not do it and it will not allow me. Please delete me I want a refund . . I just do not like the site.. Please do not charge me anymore and return my first month payment. Thank you so very much!
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ID
#1867363 Review #1867363 is a subjective opinion of poster.
Service
Zoosk Online Dating
Loss
$62
Preferred solution
Full refund

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Verified Reviewer

Zoosk - Charged me and shouldn't have, cancelled lastyear

Kept charging me on my account. Need to be cancelled
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ID
#1863090 Review #1863090 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Fake
Cons
  • Useless services
Loss
$220
Preferred solution
Full refund

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Verified Reviewer

Zoosk - Cancel account

1.8
Details
I want to cancel my account. I was told that if I go into settings and.make sure that the renewal was on "no" that I wouldn't be charged again. My Bank account was charged today for $9.99 monthly fee and I did what was told to.me to cancel it. I want my bank account refunded please.
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ID
#1851615 Review #1851615 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Its cheap
Cons
  • Customer service
  • Not easy to navigate
Loss
$10
Preferred solution
Full refund

Zoosk - Unhappy

1.6
Details
3 days after paying for subscription I can’t not send or reply to messages ? Keeps saying verify account go to email and validate but no email sent ? Zooks won’t refund my money despite having no service !!!!
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ID
#1843397 Review #1843397 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Customer service by phone is not available - no help
Loss
$50
Preferred solution
Full refund

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Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Zoosk - Overcharged on account

3.0
Details
Zoosk - Overcharged on account
Was over charge on my account
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ID
#1840206 Review #1840206 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Quick
Cons
  • While both of us online messages do not get delivered
Loss
$99
Preferred solution
Full refund

My info was hacked and I don’t and have never used Zoosk

1.0
Details
Received an email of a payment for subscription not my card info but all my other info was used by a guy named walker. I will sue Zoosk if my marriage is impacted as a result of their negligence and press for criminal charges to the fullest extent possible against this guy.

User's recommendation: *** NO.

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ID
#1838720 Review #1838720 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Poor personal security
Preferred solution
remove all my information and pay damages for marital stress you have caused

Zoosk - Still taking money out of my account

1.3
Details
Why was there twice did you take money out of my account for one scription
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ID
#1833734 Review #1833734 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Fake profiles
Loss
$43
Preferred solution
Full refund

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Verified Reviewer

Zoosk - My account was hacked & blocked

my account *** and block....please update my cell 201 is not me ... it's a fraudulent
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ID
#1831905 Review #1831905 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Choice
  • Zoosk
Cons
  • Price
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Zoosk - I'm not satisfied with this dating site. I want to cancel my membership.

I am not satisfied with zoosk. Cancel my membership now! Fake messages!

User's recommendation: I do not recommend zoosk!

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ID
#1822513 Review #1822513 is a subjective opinion of poster.
Service
Zoosk Online Dating
Cons
  • Having to like photos without ability to read profile
  • Changing my words or deleting them
  • Service
Preferred solution
Full refund

Zoosk - Yoi Keep sending people who live too far and African Americans?? Super annoying.!

1.5
Details
Stop sending people that live too far away and that I've said OVER AND OVER that I'm not attracted to.. how many times do block someone or change my profile so that it simply meets my criteria?? come on!

User's recommendation: Pay attention to people's requests!!! It's simple!

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ID
#1817379 Review #1817379 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Zoosk Online Dating