Zoosk - Settings information

I cannot change name on account settings
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ID
#1857208 Review #1857208 is a subjective opinion of poster.
Product
Zoosk Account
Preferred solution
Account settings change

Cannot connect to the Zoosk app

I have been trying to connect to Zoosk, but it won't connect in order for me to log in to my Zoosk account.

User's recommendation: Answer and have a customer service representative to contact by telephone.

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ID
#1857167 Review #1857167 is a subjective opinion of poster.
Product
Zoosk Account
Cons
  • I am unable to access my account and zoosk will not fix it
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - My account been blocked for no reason

I dont know why my account is blocked. I cant log in to my account.
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ID
#1855978 Review #1855978 is a subjective opinion of poster.
Product
Zoosk Account
Preferred solution
Need to log in to my account

Zoosk - I was blocked

I was blocked and I couldn't get a reply as to why even though I e-mailed you many times. I have had my credit card used criminally and unbeknownst to me that is why I was blocked. This has all been addressed and I would like to be reinstated. Please reply
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ID
#1852469 Review #1852469 is a subjective opinion of poster.
Product
Zoosk Account
Cons
  • Customer care
Preferred solution
Deliver product or service ordered

Zoosk - I cannot access my account

I think my account was previously hacked and cannot reset my password I prefer to use second verification to secure my password
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ID
#1851670 Review #1851670 is a subjective opinion of poster.
Product
Zoosk Account
Preferred solution
Let the company propose a solution

Zoosk - Cannot log in on my password

Cannot log into my account
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ID
#1851485 Review #1851485 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Zoosk Account

Zoosk - Payment issues

3.2
Details
My name is Fabiola Stevens. I understood that my payment was every three months. Today, it was taken from my account 59.95 dollars. I would like to cancel my account and have this fee return to me.
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ID
#1851335 Review #1851335 is a subjective opinion of poster.
Product
Zoosk Account
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - My password locked

Operations are closed due to pandemic. For some unknown reason my password to login stop working.
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ID
#1850161 Review #1850161 is a subjective opinion of poster.
Product
Zoosk Account
Pros
  • Layout
Cons
  • No customer support
Preferred solution
Reset my password to continue my use of the site.

Zoosk took money out of my account

5.0
Details
They want me to send account details but omit some numbers but me.........you've got my money......you took it out of my account not once not twice 7 time. I have sent emails......tried to call. I'm so up set with this. I'm on a low income my last funds have been stolen by Zoosk!!! So angry and upset
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ID
#1846103 Review #1846103 is a subjective opinion of poster.
Product
Zoosk Account
Loss
$350
Preferred solution
Full refund

Zoosk - Two fraudulent chargws

On my NM State phone and bank account zoosk was able to *** in and make two fraudulent charges. I am demanding these two charges be removed before the FCC and Attorney General are brought in to investigate how this *** occurred
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ID
#1840945 Review #1840945 is a subjective opinion of poster.
Product
Zoosk Account
Preferred solution
Apology

Zoosk - Cant log in

1.8
Details
This is ridiculous cant long in.

User's recommendation: Consider carefully before joining.

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ID
#1838647 Review #1838647 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Zoosk Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk has effed up my account again!

No one at call center due to cornivaries
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ID
#1836360 Review #1836360 is a subjective opinion of poster.
Product
Zoosk Account
Pros
  • I done this already wtf
Cons
  • Very difficult site to manage
Preferred solution
My acoount has benn switched from female to make. I cant sign into my accout as a female

Zoosk - My profile has been compromised

1.0
Details
don't know how to explain it but it has been compromised and they're sending out messages to strangers I'm not even in contact with
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ID
#1835785 Review #1835785 is a subjective opinion of poster.
Product
Zoosk Account

Zoosk - Can’t get into my account

I am a paying customer and now I can’t get on to my profile to communicate with the women I met .. need help to get it open please
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ID
#1835230 Review #1835230 is a subjective opinion of poster.
Product
Zoosk Account
Preferred solution
To be back in my profile and communicate with women

Zoosk - To suspend my account until after coronavirus

The call center is closed. And I want to suspend my account until the coronavirus is over. Im not interested in meeting a stranger during the pandemic.
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ID
#1834088 Review #1834088 is a subjective opinion of poster.
Product
Zoosk Account
Cons
  • Customer care
Preferred solution
To suspend account until coronavirus pandemic is over