Zoosk - Unauthorized auto renewal of subscription
These people auto renewed my account a day before expiry despite being told twice I did not want to renew. I have been told twice that the refund will be sent in 5-10 business days and the last customer service rep told me it must be the banks fault.
DO NOT give these people your credit card info! If you are foolish enough to subscribe, cancel your account immediately to stop auto renewal and ask them for an email confirming the account will not be renewed. Then when they deny they were notified you will have proof. While I'm at it, the site was OK, but the most annoying thing was that they keep notifying you that someone has viewed you.
If you contact the person, they never viewed you, it was all done by zoosk itself. You cannot tell who has a rela interest and who is computer generated.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $75.
Preferred solution: Full refund.
Zoosk Cons: Customer service and auto renewal.
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