Zoosk Reviews

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New Reviewer

I didn’t mean to order the 100 dollar plan

bought the 12 month plan thinking it was $8.33 a month but it took out 100 dollars out of my account

User's recommendation: Make sure to buy the plan u want.

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ID
#3111634 Review #3111634 is a subjective opinion of poster.
Loss
$106
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

254717****

I found a keeper already very happy with zooks just don't need it anymore wait on a call back and try and get a refund
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ID
#3111279 Review #3111279 is a subjective opinion of poster.
Location
Waco, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Use of profile

You are using my profile even though I am not a paying member but you dont tell others this is the case. Men are viewing and sending messages without a response and think I am ignoring them. I have edited my profile and you erase my edits.
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ID
#3111155 Review #3111155 is a subjective opinion of poster.
Location
Westminster, Colorado
New Reviewer

Cant log on my account

O just waiting to speak with a representative .I want to keep using zoosk absolutely definitely its seems ok at times

User's recommendation: Careful with the app.

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ID
#3111104 Review #3111104 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Billing issues

I waited an hour for customer service and again their phone was so bad that I couldnt even speak to them. Again. It cant be coincidence Scam artists

User's recommendation: Don’t do it.

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ID
#3111094 Review #3111094 is a subjective opinion of poster.
Pros
  • Provide many dating options
Cons
  • Sorry customer service
  • Does not do what it says
Loss
$154
Preferred solution
Full refund

Want to sign up

Went on apple , paid full price , have not saved fig . Not having any luck Lovemost of the ladies have been here for years
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ID
#3110965 Review #3110965 is a subjective opinion of poster.
Location
Bryan, Texas
Loss
$9
Preferred solution
Price reduction
New Reviewer

Not able to access acct

Would not recommend this service to anyone my issues have not been addressed I am still waiting for assistance use wnu0
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ID
#3109340 Review #3109340 is a subjective opinion of poster.
Location
Sydney, New South Wales
Loss
$39
New Reviewer

Cannot log into app

I received a message that I'm blocked by a Zoosk administrator. I'm not aware of anything I have done wrong on the app. I have paid for 3 months of service. I have only been on the site about a week

User's recommendation: Use a better dating app.

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ID
#3108831 Review #3108831 is a subjective opinion of poster.
Product
Zoosk Mobile Application
Cons
  • System difficulty
Loss
$90
Preferred solution
Let the company propose a solution

No reply from zoosk

I have tried and tried to contact them And they still have not replied to me they took another payment out and I am trying to tell them not to take it out anymore I dont want nothing taken out my bank account I tried to cancel it. But they still are taking it out of my account
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ID
#3106650 Review #3106650 is a subjective opinion of poster.
Location
Little Rock, Arkansas
New Reviewer

Wrong email.

Noticed my email is wrong and would like it corrected as to reason, am not connecting. Greatly appreciate the support

User's recommendation: None at this time.

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ID
#3105762 Review #3105762 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • No help
Preferred solution
Let the company propose a solution

Got charged incorrectly

My account was debited although I never ordered anything!! Reverse charges asap! I did not order ANYTHING
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ID
#3105624 Review #3105624 is a subjective opinion of poster.
Location
Rio Rancho, New Mexico
New Reviewer

Subscription

This whole site is a scam and I want my money refunded. Please contact me. I want a full refund because no one on this site has been real
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ID
#3105130 Review #3105130 is a subjective opinion of poster.
Preferred solution
Full refund

Account blocked by administrator

Cant somebody fix this. Im tired of trying to contact someone. If this message doesnt produce some help Im done
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ID
#3104930 Review #3104930 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am trying to access or activate my account

I never get an email from Zoosk to access or activate my account. I check my spam folder also and there is no email from Zoosk.
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ID
#3104820 Review #3104820 is a subjective opinion of poster.
Location
San Jose, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am trying to access or activate my account

Every time I want to reply or send a message to someone it takes me to a email verification and I have it sent to my email, but I never get a email to verify or register my email address. So I cannot re-join Zoosk.
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ID
#3104764 Review #3104764 is a subjective opinion of poster.
Location
San Jose, California