Zoosk
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Boost
You have become a scam like the rest of the sites making people buy coins to boost themselves you used to be a elite site
Mccook, Nebraska
Can't open site
In order to get on site you have to go through several verifications to prove you are human, than after that they send you an email so you can AGAIN verity your account. NEVER have I received one of their emails so I can get into the account.
I have been working with a gal in customer service but she only responds once every 24 hours and she can't seem to fix the problem. Meanwhile I am paying for every day.
User's recommendation: Don't subscribe
I cannot interact with my account at all. I have submitted four requests to their online customer service and received no response. NOTHING
My account is not functional and hasn't been for over a week. I have a lot of messages that I cannot access and I cannot interact with anyone.
I have submitted four requests for help and have not received any response. This is unacceptable and I want my account fixed immediately or a full refund. The website makes it clear that a response would be provided quickly - it's been days and I have received nothing - not a peep. This is no way to run a business.
A response - anything - would have been better than nothing. There should be some phone number to contact since noon seems to be overseeing customer service..
User's recommendation: Don't waste your time. They don't respond and you have no recourse.
Reno, Nevada
EXTREMALY PORE COMMICATION
NOW I WANT TO CANCIL DUE TO LOTS OF REQEST FOR ADDED COST THAT I HAVE PAID BUT GOT NO RESPONCE IVE TRIED 4 TIMES
User's recommendation: GO SOMWHERE ELSE
Rahway, New Jersey
I am blocked, due to a new telephone number that is new. Help
BewarebI've attempted both Match/Zoosk & it states I'm blocked when I attempted to verify. My telephone number is new!!!
I signed up nyrmsroze@***.com...no help!!
How can this be rectified??? Appreciate assistance!!!
User's recommendation: Beware
I want to cancel and there is no way to do so that I can find.
The site hasn't been helpful to me as a dating dite because it's so hard to find where people are from when they send lots of people. It wasts my time terribly.
Now I'm trying to cancel and there isn't a link to do so. I'm disgusted and irritated, and feel that their site is one of the worst.
Now I'm trying to leave this message and they insist on more words than I wanted to leave, and too bad for them-- they should have quit while they were behind.
User's recommendation: Find a better site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Zoosk Account was blocked for no reason.
my zoosk account was blocked for reasons not known to me, and I feel I have been treated unfairly. I have been a customer for months, and I never got a partner before the account was blocked. I need the account opened so I can get my partner.
Preferred solution: My Zoosk account reactivated.
Waterloo, Ontario
Complaint
I cannnot sign in and when I try to hit the button for forgot password and I have put it in my email address..Im not getting anything sent to me.
My email address is richs1962@***.com
If you have any other email address , then you need to change it the one I just sent you. Im not very happy at all
Rich
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't verify my facebook
Tell me to use my cellphone for verification, but it doesn't work. I have been trying for days, but it still doesn't work. I would like to get my Facebook account verified as soon as possible, please.
- Lots of choices
- No live bot
Preferred solution: Facebook verification
User's recommendation: live chat
Altoona, Pennsylvania
Paid subscription and can't access the online site.
It either comes up "bad request" or I can't access Zoosk online after paying for the subscription. No phone number so like how do I get my $$ back if they are incompetent?
User's recommendation: Don't sign up with this outfit.
No pictures
I've uploaded pictures and people are telling me there are no pictures. Zoosks is completely unaccessible.
F*****pricks!
I won't be resubscribing
User's recommendation: Find another dating service
Fredericktown, Ohio
Impossible to get help of any kind
Wanting to delete old profile keep receiving emails years later!!! Phone number no longer working cannot get to contact page!!!
User's recommendation: Rethink subscribing
Administrator blocked my account - Company phone number doesn't work
They keep taking my money when they aren't providing any service !
No way to contact them even though you get a response saying they will contact you
User's recommendation: Good luck rectivating any problems
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation
Oh, I'm curious why I'm still getting notifications after my 3 months ended. It should be deactivated.
- Texting
Preferred solution: A free 2 months
User's recommendation: Be careful slot of fake and non trust worthy people. We’re supose to be adults but 95% of these lady’s think your just gonna scam them because of there last time being scammed there pretending to not have any trust they have my proof of purchase this isn’t a court case ok
Austin, Texas
Login access to my account
You forced me to reset password and I never get the email link to reset it. I've check 2 different emails and still nothing from you
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They took money out of my bank account even after I canceled my items! Haven’t heard back from them yet!