Unclaimed
Zoosk
Reviews and Complaints
470K
CLAIMED LOSSES
4.1K
TOTAL REVIEWS
170K
PAGE VIEWS
11
ISSUES RESOLVED
Zoosk Reviews
New Reviewer
I didn’t mean to order the 100 dollar plan
bought the 12 month plan thinking it was $8.33 a month but it took out 100 dollars out of my account
User's recommendation: Make sure to buy the plan u want.
ID
Loss
$106
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer254717****
I found a keeper already very happy with zooks just don't need it anymore wait on a call back and try and get a refund
ID
Location
Waco, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUse of profile
You are using my profile even though I am not a paying member but you dont tell others this is the case. Men are viewing and sending messages without a response and think I am ignoring them. I have edited my profile and you erase my edits.
ID
Location
Westminster, Colorado
New Reviewer
Cant log on my account
O just waiting to speak with a representative .I want to keep using zoosk absolutely definitely its seems ok at times
User's recommendation: Careful with the app.
ID
Location
Phoenix, Arizona
New Reviewer
Billing issues
I waited an hour for customer service and again their phone was so bad that I couldnt even speak to them. Again. It cant be coincidence Scam artists
User's recommendation: Don’t do it.
ID
Pros
- Provide many dating options
Cons
- Sorry customer service
- Does not do what it says
Loss
$154
Preferred solution
Full refund
Want to sign up
Went on apple , paid full price , have not saved fig . Not having any luck 
most of the ladies have been here for years
most of the ladies have been here for years ID
Location
Bryan, Texas
Loss
$9
Preferred solution
Price reduction
New Reviewer
Not able to access acct
Would not recommend this service to anyone my issues have not been addressed I am still waiting for assistance use wnu0
ID
Location
Sydney, New South Wales
Loss
$39
New Reviewer
Cannot log into app
I received a message that I'm blocked by a Zoosk administrator. I'm not aware of anything I have done wrong on the app. I have paid for 3 months of service. I have only been on the site about a week
User's recommendation: Use a better dating app.
ID
Product
Zoosk Mobile Application
Cons
- System difficulty
Loss
$90
Preferred solution
Let the company propose a solution
No reply from zoosk
I have tried and tried to contact them And they still have not replied to me they took another payment out and I am trying to tell them not to take it out anymore I dont want nothing taken out my bank account I tried to cancel it. But they still are taking it out of my account
ID
Location
Little Rock, Arkansas
New Reviewer
Wrong email.
Noticed my email is wrong and would like it corrected as to reason, am not connecting. Greatly appreciate the support
User's recommendation: None at this time.
ID
Pros
- No pros
Cons
- No help
Preferred solution
Let the company propose a solution
Got charged incorrectly
My account was debited although I never ordered anything!! Reverse charges asap! I did not order ANYTHING
ID
Location
Rio Rancho, New Mexico
New Reviewer
Subscription
This whole site is a scam and I want my money refunded. Please contact me. I want a full refund because no one on this site has been real
ID
Preferred solution
Full refund
Account blocked by administrator
Cant somebody fix this. Im tired of trying to contact someone. If this message doesnt produce some help Im done
ID
Location
Chicago, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI am trying to access or activate my account
I never get an email from Zoosk to access or activate my account. I check my spam folder also and there is no email from Zoosk.
ID
Location
San Jose, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI am trying to access or activate my account
Every time I want to reply or send a message to someone it takes me to a email verification and I have it sent to my email, but I never get a email to verify or register my email address. So I cannot re-join Zoosk.
ID
Location
San Jose, California
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