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Bradley's

1.0
Details
I wasn't happy while you guys wasn't helpful out I want my refund back by this way if not I'm going to the next step

User's recommendation: Brad.

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ID
#2177820 Review #2177820 is a subjective opinion of poster.
Product
Zoosk Account
Pros
  • Easy to receive a lot of likes with carousel
Cons
  • Cannot access acountb
Loss
$52
Preferred solution
Full refund

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Verified Reviewer

Bradley's

1.0
Details
I wasn't happy with the feedback I got back that's when I fall it's time to me to go to the next step to find how I can get my money back
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ID
#2177809 Review #2177809 is a subjective opinion of poster.
Location
Adelaide, South Australia

Because you guys are closed

I only signed up for 1 month but you charged me for another month. Please I only subscribe for 1 month. I don't want to continue. Thanks
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ID
#2177759 Review #2177759 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

Can not get into my account.

Access is denied by a notice that the page is not available to me. So, I cant sign in. The same with trying to ask for help. Useless. I will have to place a fraud complaint.

User's recommendation: Don’t do it.

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ID
#2177665 Review #2177665 is a subjective opinion of poster.
Product
Zoosk Meet Singles Mobile Application
Preferred solution
Deliver product or service ordered

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Verified Reviewer Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Fraudulent charge

1.0
Details
Zoosk - Fraudulent charge
Zoosk - Fraudulent charge
Im not a member and Ive been charged 29.95 on my debit card.
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ID
#2177620 Review #2177620 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

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Verified Reviewer

My account was hacked

1.6
Details
My account has been hacked and I can no longer log in. I've canceled my subscription, but I'm afraid that my profile is being misrepresented and that my personal account information is in jeopardy.

User's recommendation: Be careful.

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ID
#2177445 Review #2177445 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

Closed account

3.0
Details
You closed my account for no apparent reason. No notice and no explanation
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ID
#2175492 Review #2175492 is a subjective opinion of poster.
Location
Dallas, Texas

Trying to upgrade won't let me

I want to upgrade my membership to allow users to reply to my messages for free. I had previously purchased this feature but cant figure out how to find it again.
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ID
#2174270 Review #2174270 is a subjective opinion of poster.
Preferred solution
Trying to upgrade to premium messaging (free reply)

This company Is horrible

1.0
Details
There is nothing good about this site. Im waiting for my subscription to finish out to cancel out. I will tell you one complaint dont have time for more. I only want to see Caucasian Men on my feed, Ive Keep getting every kind of race sent to me. Thats annoying and a waste of time
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ID
#2173059 Review #2173059 is a subjective opinion of poster.

Response

3.7
Details
iv already sent in a response

User's recommendation: fast service ,thank you.

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ID
#2172878 Review #2172878 is a subjective opinion of poster.
Location
Chandler, Texas

Locked out of account with no explanation

I have been a member for several years on and off Now I am locked out with no explanation
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ID
#2171766 Review #2171766 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I have some questions

I'm confused if I bought this subscription I should have access to messaging and everything else but there's different levels and more money involved and I don't think that that's right or fair but that's the way you guys and doing it that's why I chose to cancel my subscription but guess what I'm being charged for the whole six months and it's still got me as though I'm active but yet I can't do no more than when I first started that's a problem because I feel like the product and subscription is not giving me nothing because then I have to pay more just to talk to somebody and that's wrong the rating did I give this dating site is -10 and that's on the left side of zero

User's recommendation: If you want to message your potential person you're going to have to pay more money it's going to cost you.

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ID
#2171428 Review #2171428 is a subjective opinion of poster.

Deceptive Practices

1.5
Details
The annoying crap about Zoosk is, it will not allow you to select who you are interested in and filter out those you dont want. In that I mean Zoosk will recycle back to me profiles I have already rejected within like 10 min. Zoosk will also send for me, and views to those I would never ever have an interest in. And as I continue to dump those profiles in the trash, Zoosk keeps sending them back to me. No choices on Zoosk! I just keep getting the same profiles over, and over, and over again. I will never subscribe here again!

User's recommendation: Don’t bother.

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ID
#2171238 Review #2171238 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • It stinks
Cons
  • Not worth it
  • Total joke
Preferred solution
Correct your deceptive practices

Shut off machine for to many email or mentions of tax tariffs on Chinese or hate the dump bunch

1.0
Details
1st amendment rights being controlled by huge complicated policy for users too hard to understand win joint not present in sending box in site with warnings do say this that not in box to easily decide before I pay you nitwits

User's recommendation: Ask for policy In email first going free wait paying user.

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ID
#2170883 Review #2170883 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

Account hacked

I need to speak to someone. Someone got in my account changed my name, year of birth, deleted my pictures and added two different womans pictures to my profile. When I found out I changed the information back. I cant change the name from Cynthia back to Dora. Please contact me at 337-280-0481
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ID
#2170686 Review #2170686 is a subjective opinion of poster.
Preferred solution
Idk