Zoosk
Reviews and Complaints
Reviews Chart
$280K
CLAIMED LOSSES
2.9K
TOTAL REVIEWS
130K
PAGE VIEWS
I've been on zoosk as a free member for a few months. I kept getting messages that my profile was being "viewed" by the same woman once or twice a day for a week. I figured that she also has a free account so she couldn't message me - but it seemed she was checking me...
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ID
Location
San Francisco, California
Product
Zoosk Profile
Reason of review
Not as described/ advertised
Loss
$1
Preferred solution
Let the company propose a solution
Is simple bad Buss model defunct and are not your friends
They allow free user have big long user policy trick costumer in , with free actt and approve your thoughts, storys is your thoughts with no cuss words , and boom after you going if do not pay for more coins on a rotating computer wheel for your views And email to many times , your account is terminated block off emails number , then they lie say you broke user agreements. These people are thieves do not join here people have block button and never have to read your mail and if one 1 or 3 thinned skinned folks say any thing bad , your account is terminated, they are Nitwits. Do not waste money here !! David thanks
User's recommendation: Join our time or match , same problems but not as controlling as zoosk they read all mail and lie about phone number activate ing your actt it is used to block you out permanently even if you did do any thing my actt got hacked by escorts service for being too flirty and zoosk erase emails and termination.
ID
Product
Zoosk Subscription
Cons
- Do not gimmicks to get more money out of people
- Verification system needs to be fixed
- Get rid of round about wheel cause it is the probllems
Preferred solution
Apology
Money was taken out of my account after I had unsubscribed. I unsubscribed on the 16/09/2020 and money's came out on the 23/09/2020. They offered me another month with half a refund. I want my money b
I want my money back asap. Don't want anymore money takes out of my account.
User's recommendation: Don't sign up. Don't pay any monies.
ID
Product
Zoosk Premium Subscription
Pros
- Monies
- Subscription
Cons
- Dont know whether or not someone is actually online or not
- Not being able to send a single e-mail message
- All support is worthless
Loss
$38
Preferred solution
Full refund
Cancel subscription
I can't retrieve my! Password because your link does not work. And I want my subscription canceled ASAP! Cancel my subscription Now!
ID
Pros
- Many people
Cons
- Too many bogus meet
Preferred solution
Cancel subscription before I get billed again.. I've been trying to cancel for 3 days
Can’t cancel
Have tried for months to cancel. And still am not able to
User's recommendation: Do not join.
ID
Product
Zoosk Subscription
Cons
- Scams and once you join impossible to cancel
- Catfish and scammer profiles
Preferred solution
Cancel my subscription
To find out the last time I was on zoosk
Can you tell me the kast time I was logged into zoosk
ID
Product
Zoosk Mobile Application
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer0 custumer service
How can you run a company so poorly. Come on really. Try giving me a call 920 475 9846. I tried calling you guys feom 3 numbers and your closed all closed for covid. There isnt an at home call service like every one else is doing. You guys just shut down all customer services. How can a company ran this poorly. I cant believe it. I guess I'll give it till tomorrow afternoon to see if you respond if you dont I'll fight all the charges to my credit card for the last 90 days to 180 days.
User's recommendation: Run run run. If you have a problem there closed because there only worried about your money.
ID
Service
Zoosk Customer Care
Preferred solution
Let the company propose a solution
Horrible choices
Not only are the men, on a scale of 1 to 10, 2s, I kept being sent men much shorter than me! I'm 5'10" and I kept being sent 5'5, etc.
User's recommendation: run!
ID
Preferred solution
Full refund
Contract cancelled
I have had no communiciations with other members,however my subscription was cancelled with no refund.
User's recommendation: Stay away from Zoosk.
ID
Service
Zoosk Online Dating
Pros
- Garbage
Cons
- Please cancel my acct
Loss
$75
Preferred solution
Deliver product or service ordered
Poor customer service
Cant reach someone to cancel subscription
ID
Loss
$20
Preferred solution
Let the company propose a solution
Deactivate my account
Deactivate my account, I have emailed and tried to call numerous times.
ID
Pros
- Non
Cons
- Will only take your money
Preferred solution
Full refund
I can’t communicate to Member, because Zoosk keeps saying confirm your email address
I cant communicate to Members, because Zoosk says I need to update my email but they have not emailed me the request ??
ID
Preferred solution
Let the company propose a solution
Emailproblem
I can log in through my desk top but I cant through my smartphone. I've paid through February.
ID
Location
Corona, California
Renewal error
I canceled my subscription but was charged for the month
ID
Pros
- Never fix problem
Cons
- Impossible to cancel
Loss
$32
Preferred solution
Full refund
Locked out of Zoosk
Zoosk has locked me out they want me to verify my email, but they haven't sent me a link. I can't get into several of the Zoosk features. I'm lock out of Zoosk on my computer. Please review and resolve this problem. Thanks Rory Pietsch Email: pietschokc@cox.net
ID
Pros
- Want to get into my account
Preferred solution
Please unlock me from Zoosk.
Customer service needed
This was a fake dating site to me. I would delete people and within short time they were back on and bothering me. So many Fake Users, unbelievable. Some I talked with were *** most are not who they say they are.
User's recommendation: None, Customer Service agree to refund, waiting for refund.
ID
Location
Menifee, California
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I joined Zoosk 5 years ago & the fake views was a problem back then, plus I did not like that it showed when I was online or recently online. The fake views is the main reason I never rejoined.