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3.3
Details
I've been on zoosk as a free member for a few months. I kept getting messages that my profile was being "viewed" by the same woman once or twice a day for a week. I figured that she also has a free account so she couldn't message me - but it seemed she was checking me...
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28 comments
Anonymous
#1915884

I joined Zoosk 5 years ago & the fake views was a problem back then, plus I did not like that it showed when I was online or recently online. The fake views is the main reason I never rejoined.

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ID
#1080261 Review #1080261 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Profile
Reason of review
Not as described/ advertised
Loss
$1
Preferred solution
Let the company propose a solution

Is simple bad Buss model defunct and are not your friends

1.0
Details
They allow free user have big long user policy trick costumer in , with free actt and approve your thoughts, storys is your thoughts with no cuss words , and boom after you going if do not pay for more coins on a rotating computer wheel for your views And email to many times , your account is terminated block off emails number , then they lie say you broke user agreements. These people are thieves do not join here people have block button and never have to read your mail and if one 1 or 3 thinned skinned folks say any thing bad , your account is terminated, they are Nitwits. Do not waste money here !! David thanks

User's recommendation: Join our time or match , same problems but not as controlling as zoosk they read all mail and lie about phone number activate ing your actt it is used to block you out permanently even if you did do any thing my actt got hacked by escorts service for being too flirty and zoosk erase emails and termination.

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ID
#2192584 Review #2192584 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Do not gimmicks to get more money out of people
  • Verification system needs to be fixed
  • Get rid of round about wheel cause it is the probllems
Preferred solution
Apology

Money was taken out of my account after I had unsubscribed. I unsubscribed on the 16/09/2020 and money's came out on the 23/09/2020. They offered me another month with half a refund. I want my money b

1.0
Details
I want my money back asap. Don't want anymore money takes out of my account.

User's recommendation: Don't sign up. Don't pay any monies.

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ID
#2191748 Review #2191748 is a subjective opinion of poster.
Product
Zoosk Premium Subscription
Pros
  • Monies
  • Subscription
Cons
  • Dont know whether or not someone is actually online or not
  • Not being able to send a single e-mail message
  • All support is worthless
Loss
$38
Preferred solution
Full refund

Cancel subscription

1.0
Details
I can't retrieve my! Password because your link does not work. And I want my subscription canceled ASAP! Cancel my subscription Now!
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ID
#2191263 Review #2191263 is a subjective opinion of poster.
Pros
  • Many people
Cons
  • Too many bogus meet
Preferred solution
Cancel subscription before I get billed again.. I've been trying to cancel for 3 days

Can’t cancel

1.0
Details
Have tried for months to cancel. And still am not able to

User's recommendation: Do not join.

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ID
#2190140 Review #2190140 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Scams and once you join impossible to cancel
  • Catfish and scammer profiles
Preferred solution
Cancel my subscription

To find out the last time I was on zoosk

Can you tell me the kast time I was logged into zoosk
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ID
#2190111 Review #2190111 is a subjective opinion of poster.
Product
Zoosk Mobile Application

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0 custumer service

1.4
Details
Zoosk - 0 custumer service
Zoosk - 0 custumer service
How can you run a company so poorly. Come on really. Try giving me a call 920 475 9846. I tried calling you guys feom 3 numbers and your closed all closed for covid. There isnt an at home call service like every one else is doing. You guys just shut down all customer services. How can a company ran this poorly. I cant believe it. I guess I'll give it till tomorrow afternoon to see if you respond if you dont I'll fight all the charges to my credit card for the last 90 days to 180 days.

User's recommendation: Run run run. If you have a problem there closed because there only worried about your money.

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ID
#2189400 Review #2189400 is a subjective opinion of poster.
Service
Zoosk Customer Care
Preferred solution
Let the company propose a solution

Horrible choices

1.0
Details
Not only are the men, on a scale of 1 to 10, 2s, I kept being sent men much shorter than me! I'm 5'10" and I kept being sent 5'5, etc.

User's recommendation: run!

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ID
#2189114 Review #2189114 is a subjective opinion of poster.
Preferred solution
Full refund

Contract cancelled

1.1
Details
I have had no communiciations with other members,however my subscription was cancelled with no refund.

User's recommendation: Stay away from Zoosk.

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ID
#2188499 Review #2188499 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Garbage
Cons
  • Please cancel my acct
Loss
$75
Preferred solution
Deliver product or service ordered

Poor customer service

Cant reach someone to cancel subscription
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ID
#2188127 Review #2188127 is a subjective opinion of poster.
Loss
$20
Preferred solution
Let the company propose a solution

Zoosk Products and Services Reviews

Product or Service Reviews
Subscription  1.6 579
Premium Subscription  1.0 11
Mobile Application  2.2 34
Online Dating  1.9 204
Profile  1.7 141

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Latest Question

How can I get my refund?

I canceled my subscription way before the new month and it still took money out.

Zoosk Questions

Deactivate my account

Deactivate my account, I have emailed and tried to call numerous times.
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ID
#2187857 Review #2187857 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Will only take your money
Preferred solution
Full refund

I can’t communicate to Member, because Zoosk keeps saying confirm your email address

I cant communicate to Members, because Zoosk says I need to update my email but they have not emailed me the request ??
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ID
#2186764 Review #2186764 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Emailproblem

I can log in through my desk top but I cant through my smartphone. I've paid through February.
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ID
#2186598 Review #2186598 is a subjective opinion of poster.
Location
Corona, California

Renewal error

1.0
Details
I canceled my subscription but was charged for the month
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ID
#2186036 Review #2186036 is a subjective opinion of poster.
Pros
  • Never fix problem
Cons
  • Impossible to cancel
Loss
$32
Preferred solution
Full refund

Locked out of Zoosk

Zoosk has locked me out they want me to verify my email, but they haven't sent me a link. I can't get into several of the Zoosk features. I'm lock out of Zoosk on my computer. Please review and resolve this problem. Thanks Rory Pietsch Email: pietschokc@cox.net
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ID
#2185937 Review #2185937 is a subjective opinion of poster.
Pros
  • Want to get into my account
Preferred solution
Please unlock me from Zoosk.

Customer service needed

This was a fake dating site to me. I would delete people and within short time they were back on and bothering me. So many Fake Users, unbelievable. Some I talked with were *** most are not who they say they are.

User's recommendation: None, Customer Service agree to refund, waiting for refund.

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ID
#2185874 Review #2185874 is a subjective opinion of poster.
Location
Menifee, California