Zoosk Contact Information

Customer Service:

  • (888) 939-6675

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Currently you can call only US numbers.

Headquarters Address:

Zoosk, Inc
Attn: Customer Service 555 Mission Street, Third Floor
San Francisco, California 94105
United States

Fax:

(415) 520-5202

Other Info:

Zoosk, Inc.,
Attn: Refund Request
555 Mission Street, Third Floor,
San Francisco, CA 94105

Social Networks:

Summary of Zoosk Customer Service Calls

11142 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:20 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact Zoosk to Ask about:

Activation/ Cancellation:

  • “Cancelation membresia”
  • “Pls stop taking $$. I canceled”
  • “I have cancel my subscription and thank you for your service but I understand my photo is still out and I would really like to have it taken off thank you”

Payments and Charges:

  • “Cannot make one time payment with credit card”
  • “I just saw $79 charged on my bank account. I would like a refund”
  • “Billimg”

Account:

  • “Dual accounts”
  • “Account was closed Yes then I tried to sign up again it won’t let me”
  • “Can not log into the app”

Refund:

  • “Was supposed to recoeve partial refund never did”
  • “To get a refund from zoosk”
  • “Refund / cancellation”

Request for Information:

  • “How to change interests in profile”
  • “Question on system”
  • “Information on how to delete searches”

Cards:

  • “Money came out of my credit card but nothing has changed on Zoosk”
  • “Can't enroll w/any of of my credit cards.”
  • “Can't sign up with credit card”

Staff:

  • “Customer service question”
  • “Stop service”
  • “I paid for the service but can't get my messages”

Product/ Service:

  • “U tricked me into buying stupid coins”
  • “System down”
  • “The Step of watch was broken when we open the packet”

Website/ Application:

  • “App”
  • “Can’t maneuver website”
  • “My Zoosk website not working and my account is up to date”

Return/ Replace:

  • “Change address”
  • “Changing the gender of humans I find sexual attractive.”
  • “Cant change age in profile and other questions”

Shipping and Delivery:

  • “Because i cant get the site to come up to cancel my subscription and im being charge for another month and im very upset because i didnt even get to use my last month because so many times i couldnt even get on”
  • “Because I cant deleate you and I have tried to unsubscribe and I still have not got my money back”
  • “Well I paid for one month i didn't get the subscription.”

Employment:

  • “I do not have my old phone or email address. I lost my job paid for 3 months cannot access”

Other:

  • “Permanent deletion.”
  • “My profile came up when I deleted it”
  • “Customer support”

Zoosk Rating Stats

1.7 out of 5 stars
based on 597 reviews
See all 1659 reviews reviews

Rating stats

  1. 357 reviews
  2. 129 reviews
  3. 52 reviews
  4. 29 reviews
  5. 30 reviews

Rating trend

About Zoosk

Top 5 Likes about Zoosk

Very little, Site itself was ok, Your site is, Frustrated, Design of site

Top 5 Dislikes about Zoosk

Lack of response to complaints, Fake profiles, Total joke, Fictitious or fake profiles, Fake views

Summary

Zoosk is a website that allows users sharing pictures from their romantic journeys. The website was founded in 2007. This website provides users with a wide range of interesting social set of tools such as Romantic Moments, Personal application and Couple Profiles. Zoosk can be easily accessed from its website, Facebook application, desktop application or mobile devices. The service is available in 25 languages. People from more than 70 countries have become members of this website. Zoosk is a great way to have a fun time and share your favorite pictures with others. Zoosk allows anyone creating and sharing their romantic journeys.

Zoosk reviews and complaints

Zoosk is ranked 32 out of 208 in Dating and Social Networking category

Area Served

USA

Payment Methods

PayPal

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Zoosk Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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