Contact Information

You can contact the customer service of Zoosk calling Zoosk's phone numbers.

Customer Service:

  • (888) 939-6675
Write review

does not support this feature.

Currently you can call only US numbers.

Zoosk Website:

Zoosk Online Chat:

Zoosk Email:

  • Message this business

Corporate Office Address:

Zoosk, Inc Attn: Customer Service
555 Mission Street, Third Floor
San Francisco, California 94105
United States

Fax:

(415) 520-5202

Other Info:

Zoosk, Inc.,
Attn: Refund Request
555 Mission Street, Third Floor,
San Francisco, CA 94105

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Zoosk Rating and Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Zoosk Customer Service Calls

16.3K TOTAL
CALLS
68% SUCCESSFUL
CONNECTIONS
03:20 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Zoosk to Ask about:

Activation/ Cancellation Question:

  • “Canceling send and return my payment”
  • “Want to cancel a payment”
  • “Cancelation” , Review # 2031927

Account Question:

  • “Not able to login to my account” , Review # 2033625
  • “Locked out of account”
  • “Nupause my account”

Payments and Charges Question:

  • “Billing”
  • “I was overcharged”
  • “Overcharged on my card”

Request for Information Question:

  • “Need help for my account susbscription.”
  • “Can I find a way to change credit card to pay for subscription”
  • “To confirm cancellation”

Product/ Service Question:

  • “Lost connection”
  • “Not working” , Review # 2017898
  • “Subscription”

Refund Question:

  • “Refund money” , Review # 2032007
  • “I want a full refund”
  • “Refund and cancel subscription”

Website/ Application Question:

  • “Your site has charged my renewal now I cannot get into your site! I tried to change my password still cant do that either .someone needs to call me asap.” , Review # 2032591
  • “Im paying my money but the website keeps saying i need to fill out my basic profile info. This has been going on since i joined two weeks ago. Someone needs to please call me. I have thrown away good money for no service.”
  • “Your site is not accounting my phone #”

Cards Question:

  • “Won't take my credit card”
  • “Credit card issue”
  • “My credit card access”

Staff Question:

  • “Pay for service and not getting it”
  • “Paid twice for this service in one day”
  • “I wsnt to talk to customer service”

Return/ Replace Question:

  • “Replace my money in my account '” , Review # 1878760
  • “Change a blocked email to a new one”
  • “Change address”

Shipping and Delivery Question:

  • “Can’t respond to people asking for validation code i did not get” , Review # 2004684
  • “I can’t get the Zoosk site on my iPhone”
  • “Where is my refund? Why am I still receiving emails for potential tests when I already cancelled with you?”

Employment Question:

  • “It wont acept my debit card”
  • “Wont except my debit card”
  • “I can't get my prepaid debit card to go through”

Other Question:

  • “To many problems!!!!! Can't comunícate with people. This is a rip-off” , Review # 2033594
  • “Update profile... change pictures .. I want to see how my profile looks”
  • “App not opening”

About

Zoosk Terms of Service
To read more: https://www.zoosk.com/tos?from=footer
Zoosk Privacy Policy
To read more: https://www.zoosk.com/privacy
Top Zoosk Services

Online Dating, Customer Care, Subscription Free Trial

Top Zoosk Products

Subscription, Account, Profile

Zoosk Pros and Cons

Pros: Very little, Just want my money back, Frustrated, User friendly site, Site itself was ok

Cons: Billing policy and difficulty in reaching them, Useless services, Total joke, Fake profiles, Too many scam profiles

Summary

Zoosk is a website that allows users sharing pictures from their romantic journeys. The website was founded in 2007. This website provides users with a wide range of interesting social set of tools such as Romantic Moments, Personal application and Couple Profiles. Zoosk can be easily accessed from its website, Facebook application, desktop application or mobile devices. The service is available in 25 languages. People from more than 70 countries have become members of this website. Zoosk is a great way to have a fun time and share your favorite pictures with others. Zoosk allows anyone creating and sharing their romantic journeys.

Zoosk reviews and complaints

Zoosk is ranked 34 out of 242 in Dating and Social Networking category

Area Served

USA, Canada

Payment Methods

PayPalVISAMasterCard

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