Contact Information

You can contact the customer service representative of Zoosk calling Zoosk's helpline phone numbers.

Customer Service:

  • (888) 939-6675
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does not support this feature.

Currently you can call only US numbers.

Zoosk Website:

Zoosk Online Chat:

Zoosk Email:

  • Message this business

Corporate Office Address:

Zoosk, Inc Attn: Customer Service
555 Mission Street, Third Floor
San Francisco, California 94105
United States

Fax:

(415) 520-5202

Other Info (opening hours):

Zoosk, Inc.,
Attn: Refund Request
555 Mission Street, Third Floor,
San Francisco, CA 94105

Help in Social Networks:

Zoosk Rating Based on 1.2K Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Value for money

Rating stats

Rating trend

Summary of Zoosk Customer Service Calls

17.6K TOTAL
CALLS
03:20 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zoosk Customer Service?

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel subscription” , Review # 2191263
  • “Cancel account”

Account Question:

  • “My account has been blocked”
  • “My account has been hacked now is deleted I just joined again two weeks ago”
  • “Potential account *** Can not access a new password because I am not getting an email to reset.”

Payments and Charges Question:

  • “To have more information abouts my payment”
  • “You double charged my act.”
  • “I only signed up for one month but they keep taking payment out every month. I already sent an email of cancellation too I want to cancel and be reimbursed please”

Request for Information Question:

  • “Verification”
  • “To find out the last time I was on zoosk” , Review # 2190111
  • “Need help for my account susbscription”

Product/ Service Question:

  • “Web sight isnt working right” , Review # 2189400
  • “Can't. Register my phone number never once got a reply reply from anybody tinder works fine Ashley Madison works fine match Zoosk I never had one reply”
  • “I have a system but I can't remember my password”

Refund Question:

  • “Refund my account and do not received” , Review # 2185698
  • “Refund”
  • “Refund money”

Website/ Application Question:

  • “I never was on this site and now I'm subscribe”
  • “1st amendment rights being controlled by huge complicated policy for users too hard to understand win joint not present in sending box in site with warnings do say this that not in box to easily decide before I pay you nitwits” , Review # 2170883
  • “I can't find the photos of Sherry because your stupid site lost her photo now I can't find her no where her name is Sherry and she live in Ocala FL and she 53”

Cards Question:

  • “Why is my card being denied”
  • “Credit card issue”
  • “Won't execpt card”

Staff Question:

  • “Unwanted services”
  • “Customer service needed” , Review # 2185874
  • “I thougt this was a free service. I cannot afford it”

Shipping and Delivery Question:

  • “Did not receive my refund”
  • “I tried getting help but I didn't get it help” , Review # 2163264
  • “I can’t get the Zoosk site on my iPhone”

Return/ Replace Question:

  • “Replace my money in my account '” , Review # 1878760
  • “Change a blocked email to a new one”
  • “Change address”

Employment Question:

  • “You keep refusing my debit card”
  • “You debited my acct and i cancelled this service i am not sure why?”
  • “It wont acept my debit card”

Other Question:

  • “Update profile”
  • “My messages are not going thru”
  • “Cannot get on even though I paid thanks”

About

Zoosk Terms of Service
To read more: https://www.zoosk.com/tos?from=footer
Zoosk Privacy Policy
To read more: https://www.zoosk.com/privacy
Top Zoosk Services

Online Dating, Customer Care, Subscription Free Trial

Top Zoosk Products

Subscription, Account, Profile

Zoosk Pros and Cons

Pros: Frustrated, Very little, Just want my money back, Never got to use it so i dont know, Easy to use

Cons: Fake profiles, Too many scam profiles, Horrible customer service, Billing policy and difficulty in reaching them, Total joke

Summary

Zoosk is a website that allows users sharing pictures from their romantic journeys. The website was founded in 2007. This website provides users with a wide range of interesting social set of tools such as Romantic Moments, Personal application and Couple Profiles. Zoosk can be easily accessed from its website, Facebook application, desktop application or mobile devices. The service is available in 25 languages. People from more than 70 countries have become members of this website. Zoosk is a great way to have a fun time and share your favorite pictures with others. Zoosk allows anyone creating and sharing their romantic journeys.

Zoosk reviews and complaints

Zoosk is ranked 36 out of 256 in Dating and Social Networking category

Area Served

USA, Canada

Payment Methods

PayPalVISAMasterCardAmerican Express

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