Zoosk Phone Numbers and Emails

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Zoosk Emails:

Accessibility
Legal
DMCA Inquiries, Privacy Inquiries
livefeedback@zoosk.com
Zoosk Live
support@zoosk.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact the Zoosk Customer Service?

How to Contact the Zoosk Customer Service?

Contact Zoosk Customer Service Via Email

There is no direct Zoosk email address provided on the website. However, you can send Zoosk support an email by filling the contact us form on their website. The form requires you to provide your first name, last name, email address, topic, and a description of your issues. Zoosk customer representatives should get back to you with a response within a few days.

Contact Zoosk Customer Service Via Social Media

Zoosk has Facebook, Twitter, and Instagram accounts. While these are not dedicated Zoosk customer support pages, you can send a direct message seeking assistance. Some people leave their questions or complaints as comments on the latest posts. There is no evidence of whether the Zoosk customer support responds to customer messages on social media.

PissedConsumer Club

Contact Information

Zoosk Website:

Zoosk Help Center:

Corporate Office Address:

Zoosk, Inc.
10808 S. River Front Pkwy, Ste 398
South Jordan, Utah 84095
United States

Other Info (opening hours):

Mailing Address:

Zoosk Customer Care

3400 N. Ashton Blvd., Ste 175

Lehi, UT 84043


Other Location:

149 New Montgomery St.

San Francisco, CA 94105

More contact details

Fax:

+1(801) 407-1895

Zoosk Customer Service Reviews

1.6 / 5
Poor
To B Tdh
Website unresponsive. No access to customer service to resolve problems or answer questions.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.2

I tried to change my address from my US address to my Canadian one. The website did not respond as advertised, and there's zero access to customer service.D

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Rosalyn A Wtt
Want to cancel this horrible service. unable to do it. so many non important interru\ptions
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1.0

terrible customer service only want to sell medicalert or insurance . impossible to reach customer service. just want to cancel serrvice.

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Vera V Igc
Don’t care to be on this site or any site.o

Not good. Dont care for this site.

I want to be off. Canceled but got charged again.
Not user friendly.

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John V Meq
Can't get on site, I'm blocked
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Hi: I was a member, I met someone and cancelled but was happy with the experience of zoosk and things didn't work out and I want to get back on, but I am blocked from getting on the site, thats bad I would like to return, I still get emails but can't open them. John

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How Good is Zoosk's Customer Service?

Deborah D Ejz
Deborah D Ejz
Feels Disappointed | Aug 21, 2023

It was terrible

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Sheila O Phm
Sheila O Phm
Feels Satisfied | Aug 21, 2023

I get a recording each time I call . I am frustrated.

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Leetta Ela
Leetta Ela
Feels Disappointed | Aug 19, 2023

Very very poor

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Ian K Tfa
Ian K Tfa
Feels Disappointed | Aug 19, 2023

It was great years ago
Doesn’t seem to work now

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Dow Yvp
Dow Yvp
Feels Disappointed | Aug 18, 2023

Can't reach anyone. I was a subscriber then I cancelled for financial reasons. I still received messages and could respond to premier members, then all of a sudden I couldn't see their messages and got a 400 code. This was just as I was connecting with the person of my dreams. Now I can't even tell him why I am not responding. . .

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Ginette S Hhr
Ginette S Hhr
Feels Satisfied | Aug 18, 2023

They were quick and friendly. I am very pleased with the outcome. Thank you Zoosk!

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Summary of Zoosk Customer Service Calls

43K TOTAL
CALLS
03:19 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zoosk?

Account Question:

  • “Subscription”
  • “Not letting me sign in”
  • “Can't recover my account”

Activation/ Cancellation Question:

  • “Do not renew”
  • “Cancel my subscription”
  • “Cancellation”

Payments and Charges Question:

  • “Payments taken out after cancelation”
  • “Unauthorized charges on visa”
  • “Billing issues”

Request for Information Question:

  • “Need to talk to agent”
  • “Ask about membership”
  • “Technical support”

Product/ Service Question:

  • “Cannot access, get 400 code”
  • “Unable to access”
  • “App isn't working”

Refund Question:

  • “Refund / cancellation”
  • “Refund”
  • “Refund and cancel subscription”

Website/ Application Question:

  • “I hit delist by accident & your site won't let me back in!”
  • “App not working”
  • “Help in using the site. Just joined...”

Cards Question:

  • “Cc card issue”
  • “Message said my card was declined. The card is fine and doesn't show any activity. I would have received a text if Capatol One declined any activity.”
  • “Credit card #”

Staff Question:

  • “To have service discontinued”
  • “Pay for service and not getting it”
  • “I am no longer need the service”

Return/ Replace Question:

  • “Need info to change my story”
  • “Help w changing incorrect age I wrote by mistake”
  • “Money returned”

Shipping and Delivery Question:

  • “Not received my bag already 20 days y”
  • “To discontinue my subscription to Zoosk. I have sent a letter, tried several times to call and sent email. I have not received any call or email on any of it.”
  • “Didn't get my refund”

Employment Question:

  • “My w2”
  • “I do not have my old phone or email address. I lost my job paid for 3 months cannot access”

Other Question:

  • “Technical problems”
  • “Locate someone”
  • “Technical issue”

About

Related Companies

Spark Networks, Silver Singles, ChristianMingle, EliteSingles, Jdate

Summary

Zoosk is a website that allows users sharing pictures from their romantic journeys. The website was founded in 2007. This website provides users with a wide range of interesting social set of tools such as Romantic Moments, Personal application and Couple Profiles. Zoosk can be easily accessed from its website, Facebook application, desktop application or mobile devices. The service is available in 25 languages. People from more than 70 countries have become members of this website. Zoosk is a great way to have a fun time and share your favorite pictures with others. Zoosk allows anyone creating and sharing their romantic journeys.

Zoosk reviews and complaints

Zoosk is ranked 128 out of 568 in Dating and Social Networking category

Area Served

USA, Canada, Other, Australia, Worldwide

Payment Methods

PayPalVISAMasterCardAmerican ExpressDiscover

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