Unclaimed
Zoosk
Reviews and Complaints
470K
CLAIMED LOSSES
4.1K
TOTAL REVIEWS
170K
PAGE VIEWS
11
ISSUES RESOLVED
Zoosk Reviews
New Reviewer
I recently opened an account but when I enter my phone number it gives me an error message
Unable to suscribe In Zoosk with my phone number , it gives me an error message every time. Im able to see profile but thats it.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Deactivate account
Can you please deactivate my account I no longer am using this stopped 2 months ago can get it deactivated
ID
Preferred solution
Deactivate my account
Fraudulent use of my profile
I only paid for1 month. Afterwards zoosk kept using my profile with members messaging me. I tried to edit my profile to the effect that I was no longer a paid member and Zoosk would not let me do it. On top of that scammers pirated my profile under 3 different names.
User's recommendation: Don’t use Zoosk.
ID
Location
Dallas, Texas
New Reviewer
Cancellation
The app offers a cancel subscription, but only pushes to a site to download the app again. If cancellation is an option from an installed app, then let subscribers cancel from it. Longer customer service hours would also be appreciated from a "tech" company.
ID
Location
Avon, Indiana
Preferred solution
Just desire a pro-rated refund for subscription.
New Reviewer
Cancellation
Im just not pleased with the website please cancel my account. Please cancel my account. Please cancel my account. Please cancel my account. Please cancel my account. Please cancel my account. I dont know how much more I can say Im just not pleased with the site just cancel my account. Its bad enough I cant contact the rep to cancel my account this is a money hungry site I want my account cancel as soon as possible please and thank you. Its horrible Im not pleased with it cancel my account now!
User's recommendation: I’m just not pleased with the website please cancel my account.
ID
Location
Atlanta, Georgia
New Reviewer
I would like to cancel my account
I would like to cancel my account. Please respect my wishes and move my account as soon as possible!
ID
Location
Atlanta, Georgia
New Reviewer
I'm locked out of my paid account
I was told I violated the terms of service although I never harassed or threatened anyone on there. I paid for a month membership and was locked out of my account with 3 weeks remaining and will not get refunded.
User's recommendation: Go to a different site.
ID
Pros
- No clue
Cons
- Too many scam profile
- Fake pictures and profiles
- I was unfairly cancelled
Loss
$30
Preferred solution
Full refund and 3 months free premium service.
New Reviewer
Cancel subscription
I need to cancel my subscription as soon as possible, waiting for answers !!!!! I called the services department not answering the calls .!
User's recommendation: Yes I will recommend.
ID
Pros
- Non
Cons
- Too many scam profile
Loss
$60
Preferred solution
Full refund
New Reviewer
To cancel my account
I want to cancel o need to talk to your cause I csnt close it on my own I am trying to cancel I am trying to cancel Im trying to cancel
ID
Pros
- Hard to delete
Cons
- Difficult to cancel
Preferred solution
To cancel my subscription
New Reviewer
The app and website will not open
When I first signed up for the app I was able to open it on my phone and also my pc. For the last couple of weeks I havent been able to open it on either of my devices.
ID
Location
Hamler, Ohio
Preferred solution
Let the company propose a solution
Want act deleted & refund
Nothing ill see them in court!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ID
Location
Jacksonville, Florida
Fake profiles
Signed up after a free review of many profiles of women in my area. After signing up, these profiles mysteriously disappeared and Now getting people from out of my area. Contacted Zoosk with no response, no return email and now they changed my email so I have no access. Also I was bombarded with non stop pop ups asking for additional moneys for this and that. Overall I would not recommend this site for anyone. People, look at all the negative reviews, not (1) positive review should have been the red flag I needed before I paid by credit card. This company is a scam and money grabber!!!
User's recommendation: Do not sign up - Scam, fake profiles!!!
ID
Cons
- Fake profiles
New Reviewer
Your site is not working properly,
stsem is not working properly no one gets back to me so cancel the subscription your system is not sending mesages recipientsnts for a week now despite repeated requests plese cancel my subscription
User's recommendation: q.
ID
Location
Poughkeepsie, New York
Loss
$98
Preferred solution
Full refund
New Reviewer
I don’t believe my messages are going through
When I send a message I dont see them in my message board with the person? Is there something Im doing wrong with my sertings
ID
Location
Chapin, South Carolina
Preferred solution
Deliver product or service ordered
New Reviewer
I can't get into my account
I am already subscribed to my Zoosk account and I just increased it for another 6 months and I can't get into the account. I need technical help or someone to help me please reply my phone number is 603 361 **** my email address is. Jgilcreast17@***.com
ID
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