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Verified Buyer

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Zoosk - I got charged yet I don't use the service.

Zoosk - I got charged yet I don't use the service.
I got charged for this month although I cancelled almost two months ago if Im not mistaken. Please give me my money back.
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ID
#2029855 Review #2029855 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I want my money back
Cons
  • I canceled my account and was still charged the following month
Loss
$2995
Preferred solution
Full refund

Zoosk - There is a mistake on one of my suscripción

I cant find one of my suscripción. I need to cancel that suscripción. There is an issue
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ID
#2029485 Review #2029485 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • I am having issues for because my mistake
Preferred solution
Cancel one of my suscripcións

Zoosk - Cancel account

Would like to cancel my account and make my account completely gone
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ID
#2028700 Review #2028700 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer

Zoosk - I was told to log out and they won't let me login with my same infomation after it has been resolved

it was rectified and was told to log out and login again by zoosk which i did and was told the combination of email and password wasn't correct when i tried to login again ,femiolubobokun433@gmail.com
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ID
#2028564 Review #2028564 is a subjective opinion of poster.
Loss
$45
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Can't login...

I login with cecil21@optonline.net &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; my new email is cecilgabs88@gmail.com I cant check my old messages. Please help me log in with old or new. Thank you . If any messages to be sent to me please use cecilgabs88@gmail.com

User's recommendation: Good.

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ID
#2028350 Review #2028350 is a subjective opinion of poster.
Location
New York, New York
Product
Zoosk Profile
Pros
  • Never fix problem
  • Good selection
  • User friendly site
Cons
  • Not sure
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Cancel subscription and refund

I have cancelled my membership thru the web site and my account. How do I receive an refund back to my Pay-Pal account. I find this subscription is turning out to be expensive, having to pay additional monies to correspond to the people you might want to meet. Very disappointed in your services

User's recommendation: Do not join.

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ID
#2028242 Review #2028242 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Too costly
Loss
$60
Preferred solution
Full refund

Zoosk - I need promotion to subscribe again

I would prefer to give me discount to subscribe again, Im old costumer
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ID
#2028044 Review #2028044 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
Price reduction

Zoosk - My account was hacked. An administrator then locked my account where I couldn’t get back in to recreate anew profile. They kept telling me to log back in very confusing and unsupported

My account has been locked and cant get in to recreate my profile
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ID
#2027808 Review #2027808 is a subjective opinion of poster.
Service
Zoosk Customer Care
Pros
  • Looking to re join
Cons
  • Unusable feature-less website

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Messages won't deliver /show

I've got a running subscription and messages wouldn't deliver all of a sudden ,i tried a couple of times,i live in australia
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ID
#2027450 Review #2027450 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • I need my service i paid for
Cons
  • I need my service i paid for
Loss
$45
Preferred solution
Deliver product or service ordered

Zoosk - Cancel my subscription. Too much money taking out my account

I thought this services was $29.99 monthly. I checked my account and not only $29.99 is withdrawn but also $59.99 is withdrawn also. Please cancel this and stop taking money from my account.
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ID
#2027429 Review #2027429 is a subjective opinion of poster.
Location
Portsmouth, Virginia
Preferred solution
Full refund

Zoosk - Deactivate account

I want to deactivate my account. I am unable to. The system keeps stating oops! Something went wrong. Try that again.No one is available to assist.
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ID
#2027067 Review #2027067 is a subjective opinion of poster.

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Verified Reviewer

Zoosk - Cancel, false charges

You guys are charging my account. I do not use this app
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ID
#2026998 Review #2026998 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

Zoosk - Billing question

I cancelled my account a few months ago, yet I was billed on June 30th. My bank did not pay. Please remove me from your billing department
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ID
#2026956 Review #2026956 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk - Platform not friendly

3.5
Details
Your Text platform is not user friendly. Typing screen hides the keyboard! Couldnt wait to use regular SMS or personal email to contact interested women!
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ID
#2026524 Review #2026524 is a subjective opinion of poster.
Product
Zoosk Subscription
Loss
$30
Preferred solution
1 free month since my iPad and iphone wouldnt acknowledge my user email. Couldnt reply via iphone; kept asking me to subscribe! Its email based!

Zoosk - Cancel automatic renew

Can't contact customer support about cancelling my auto matic renew
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ID
#2026483 Review #2026483 is a subjective opinion of poster.
Preferred solution
Just not renew subscription