Zoosk
Reviews and Complaints
Reviews Chart
$280K
CLAIMED LOSSES
2.9K
TOTAL REVIEWS
130K
PAGE VIEWS
Cancel
I cancel service but apparently they're still trying to charge my card I would like my card not to be charge thank you
ID
Preferred solution
Full refund
FRAUD
IN MARCH I MET ONE OF YOUR GENTLEMEN, HE STARTED A QUICK STRONG RELATIONSHIP. FAST!!!! OVER THE NEXT 7 MONTHS, HE SCAMMED ME OUT OF A LOT OF MONEY. NOW HE HAS CUT ALL COMMUNICATIONS. I HAVE COPIED TEXTS AND PICTURES. THESE SITES HAVE TO VARIFY THEIR PEOPLE MUCH DEEPER. CANT TRUST MEN. HAVE HEARD WARNINGS FOR MONTHS. BUT THEY ARE GOOD AT WHAT THEY SAY! PASSED HIMSELF OFF AS A LOGGER.
User's recommendation: TRUST NO ONE. DO YOUR OWN BACKGROUND CHECKS.
ID
Location
Leola, Pennsylvania
Product
Zoosk Profile
Refund my account and do not received
I want my money refunded now. You have taken more then the months payment. I cancelled before the due date.do not
User's recommendation: Do not subscribe. Your crooks.
ID
Product
Zoosk Subscription
Loss
$38
Preferred solution
Full refund
Cp777car@gmail.com
I became a member by May 02 ,2020 and paid 74.56 for6 months The title of my account is sunflower 2020, I haven't been able to use my account at all even sign in, I believe this is a fraud, neither I.got my money back, Carmen L Pierce
User's recommendation: I wantmyoney back.
ID
Location
Los Angeles, California
Can’t open zoosk
Today I renewed my subscription and I cant get on Zoosk, I need my money back or I need to be able to get on the site.
ID
Preferred solution
Deliver product or service ordered
Zoosk canceled my account
They canceled my account and will not tell me why.
ID
Location
Dallas, Texas
They matched me with a woman named Proverbs 31 Woman 57 I wrote her a text I'm just having trouble sending I don't know what to push or how to send it I called them but I am not getting a response jus
Just having trouble sending my texts to a girl named Proverbs 31 Woman 57 as I was going through the pictures of the different women and I got done they matched me with the best possible one they thought would be good for me and her so I responded want to send a text and just having trouble sending it don't know the procedure I am new with the company
ID
Service
Zoosk Online Dating
Preferred solution
Just tell me how to send my text to Proverbs 31 Woman 57
I need to know how to send a text once I have written it I can't back up my words to push send
Zoosk, after their calculation matched me with a wonderful woman I want to send her a text to introduce myself to her it was a little long but I could not backup my words to send it or scroll back in other words now I have these wonderful words get introduced myself to her for the first time and I'm having trouble sending it
ID
Service
Zoosk Online Dating
Preferred solution
Let the company propose a solution
Cannot access my main menu
Because your support center is closed
User's recommendation: Provide support- especially since all accounts are paid up front.
ID
Product
Zoosk Profile
Preferred solution
Respond to my request to give me access to my main menu
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my money refund ASAP
I never meant to buy coins bt my money is deducted from my account.. I need my money back ASAP..
ID
Loss
$99
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlocked by administration
Block by administration on my account for no apparent reason. I want refunded my money I paid for or I'm getting attorney and sueing for refund plus punitive damages this has caused me
User's recommendation: This site is a joke.
ID
Location
Oakland, California
Loss
$40
Preferred solution
Full refund
Zoosk is not working for me.
Many ladies had viewed me. I had sent a lot of messages. Some ladies are interested in to contact me but now any women are serious. All of them are fake. It's waste time.
ID
Preferred solution
Let the company propose a solution
I cant log in to my account
I called in your answer me seen said due to the covitt 19 that you guys were not open I need to get logged in to my count I pay good money for this app and I would like to continue to use it
ID
Product
Zoosk Mobile Application
Preferred solution
Get me log in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlock accou t
I was blocked from logging in to zoosk after being a paid subscriber...I want my money back that zoosk took off my credit card ...if not I will contact a attorney and sue zoosk for it plus punitive damages this has cause me
User's recommendation: Not to use zoosk.
ID
Location
Oakland, California
Activate my account
I payed for a membership this morning but got no confirmation and cannot reach a live person to discuss this with
ID
Preferred solution
Deliver product or service ordered
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel