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My account won’t recognize my phone number

1.7
Details
my accounts phone number isnt working correctly for the verification....

User's recommendation: the site IS NOT USER FRIENDLY !!!

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ID
#2131655 Review #2131655 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Having trouble with the site

When Im on zoosk I keep getting bumped off. Ive checked my wi-fi. I use the mobile app for zoosk

User's recommendation: Good site.

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ID
#2130958 Review #2130958 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • User friendly
Preferred solution
Deliver product or service ordered

Disappointed

I think zoosk it a waste of time I meet people on there and all they do is talk to you a never set up and actual date I think it a phony dating site never will I sign up again I want a refundnever
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ID
#2130126 Review #2130126 is a subjective opinion of poster.
Location
Brooklyn, New York

Cancel account

1.0
Details
cancel the account you did not follow the prompts I do not date ethnic men or Old Men.

User's recommendation: Not.

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ID
#2130003 Review #2130003 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina

Cancel account

Please cancel my account! Don't date ethnic or old men. You didn't follow the prompts. I do not want yo be charged for this site.
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ID
#2129992 Review #2129992 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina

Locked out of my account

Administration lock ???? Why Im trying to open an account?please advise?
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ID
#2128316 Review #2128316 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

Zoosk account hacked again!!!

1.0
Details
My account has been hacked again. I am being charged when I deleted my profile months ago.
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ID
#2127655 Review #2127655 is a subjective opinion of poster.
Location
New Braunfels, Texas
Preferred solution
Full refund

Cancellation ? Financial

I am not pissed...I just can not afford this at this time and it's a little scary with Covid...neither are your fault...ty
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ID
#2127027 Review #2127027 is a subjective opinion of poster.
Location
Hartford, Connecticut

Cancellation ? Financial

I am not pissed...I just can not afford this at this time and it's a little scary with Covid...neither are your fault...ty
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ID
#2127026 Review #2127026 is a subjective opinion of poster.
Location
Hartford, Connecticut

Forget my password I press it put in my email and it just sits there at stagnant it isn't even flip me a code so I can get into the site I've been like this for a couple days this is wrong I pay for g

My password won't let me get in I'm locked out and it won't let me flip to my email to reset it and your call service is shut down
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ID
#2126442 Review #2126442 is a subjective opinion of poster.
Location
Lewiston, Idaho

Unauthorized charge

I no longer use the service and I did cancel my subscription through Google I need my Refund back to my account You can check out my account Thanks

User's recommendation: Can't tell.

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ID
#2126096 Review #2126096 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Frustrated
Cons
  • Hidden charges
Loss
$33
Preferred solution
Full refund

They responded

2.2
Details
Why would they remove the grid search feature from their site

User's recommendation: It’s gone for now.

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ID
#2125769 Review #2125769 is a subjective opinion of poster.
Location
Fayetteville, Arkansas

Paying but not working

1.5
Details
Blocked by Zoosk, no apparent reason, followed directions, no luck, no help

User's recommendation: if it works its ok.

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ID
#2125016 Review #2125016 is a subjective opinion of poster.
Location
Sarasota, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my site back

I want my side back because you guys cancelled?im long time costumer.
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ID
#2123613 Review #2123613 is a subjective opinion of poster.
Pros
  • Meeting people
  • Many people
  • I like zooks

My account was hacked

Someone or people have taken over my account. They are using my profile/identify to message members/users, even when I am logged out. All these new connections were showing up and new message to people I had not contacted. Now I am locked out as they probably changed the password. Before I was locked out, I was able to delete my pictures and change my profile name. And since, I have paused my account and cancelled my subscription. Please help me resolve this ASAP!! Thank you, Genevieve

User's recommendation: Be very vigilant and check profile often.

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ID
#2123552 Review #2123552 is a subjective opinion of poster.
Loss
$20
Preferred solution
Let the company propose a solution