Zoosk
Reviews and Complaints
My account
Preferred solution: back on zoosk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't renew.
Preferred solution: Full refund
Cancellation
User's recommendation: Avoid Avoid Avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou took my money from my card without my allowance !!!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Terrible customer service
Company fixed the issue and I have been provided with apology. They agreed I had paid and denied me the access to the site and told me to use an old site.
Made no sense, but it did give me the access that i paid for. No apology was provided.
When I reopened the account I got a message saying payment options and rules for unpaid members.
I sent at least 2 messages to Zoosk and only got an automated reply saying they received my issue and would get back to me. 3 days passed and no one got back to me. I sent another message and I got a reply saying to get privileges, I needed to be a paid member. Obviously whoever responded did not read my complaint.
Zoosk took my money, shut me down and has no intention of restoring my privileges that I paid for.
I sent another message a few days later and got nothing in reply.I don't think Zoosk does this often. But to have them not fix such a simple problem and not even bother to reply is disturbing.
- Find comparable partner
- Poor customer service
Preferred solution: I want what I paid for.
User's recommendation: I assume this is not a common problem, but people should be aware Zoosk has terrible customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDonโt care to be on this site or any site.o
Preferred solution: Full refund
User's recommendation: Donโt care for this site or any others site. Not for me.
Once you purchase, you cannot successfully get them out of your bank, PayPal or credit card. They are sneaky and it's impossible to cancel your subscription.
User's recommendation: Don't start
Cancel subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrapola
User's recommendation: Do not get this app!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent charges!
- Fraudulent business practices
Preferred solution: Full refund
User's recommendation: AVOID!
FRAUDLENT JERRY, AGE 77
User's recommendation: BEWARE!
The โ helpโ line
User's recommendation: Donโt waste your time with help number
You have just took two different amount out of my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Pompano Beach, FloridaRefund
User's recommendation: Too much false information and pictures realating to introductions,
Can't get ahold of any customer service person,want to cancel my subscription and receive amy refund of $89.99
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