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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

For a refund

2.3
Details
Subscribed 3 days ago until Dec 20. Have cancelled as of today. Seek pro=rated refund, please.
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ID
#2157993 Review #2157993 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • Many people
  • Have a good selection of people
Cons
  • Service
  • Match when have not met in person
Preferred solution
Full refund

Complications with messaging and too much run around

2.7
Details
I spent around $80 to join Zoosk, couldn't message anyone, the next day I could and since I sent a message they locked me out of my account. I said that I would like to be back on, and they said I'd need to create another account and lose the two people I had already decided to talk too. Rather than all the run-around I ended up cancelling my subscription and got my money back. Not worth the hassle.

User's recommendation: All dating takes patience, for me I didn't think it was worth it. It's not the people though.

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ID
#2157388 Review #2157388 is a subjective opinion of poster.
Location
Mississauga, Ontario

I am no longer a member give back my monay

1.0
Details
Money from my credit card has been drawn without my permit ion and cancellation
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ID
#2156357 Review #2156357 is a subjective opinion of poster.
Pros
  • Fake
  • Customer service
  • Just want my money back
Cons
  • Hidden charges
  • Cannnot seem to get unsubscribed
Loss
$300
Preferred solution
Full refund

Cancel account

1.0
Details
I cancel months ago and i was charge for 6 months again and today9 07 2000 i was charge today for coins purchase i didnt ask nor purchase 99.95 thank god i look at my emails and found what youre company has done to me . I ask for reinbersmant of my money
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ID
#2156351 Review #2156351 is a subjective opinion of poster.
Pros
  • I want my money back
Loss
$300
Preferred solution
Full refund

Took my money even though I unsubscribed

Need the number to talk to someone plz
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ID
#2155013 Review #2155013 is a subjective opinion of poster.
Location
Orlando, Florida

Blocked

My profile is blocked by an administrator and i would like to know why.
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ID
#2154998 Review #2154998 is a subjective opinion of poster.
Location
Huntington Station, New York

Previous bad experience but want to try again on a free trail

The contact was rude after we exchanged numbers. He had a dirty mouth as well.
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ID
#2154470 Review #2154470 is a subjective opinion of poster.
Preferred solution
Free trail after bad experience before I subscribe again

FAKE VIEWS

Zoosk should REALLY get honest and stop this fake views business. It causes alot of issues and quite frankly it is embarrassing when you think someone is really interested. Zoosk ratings are in the toilet because of this .
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ID
#2153829 Review #2153829 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Fake
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment won't go through

Declines my card. Card is good.

User's recommendation: Hard to make a payment.

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ID
#2152119 Review #2152119 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

It won't take my new pay payment method

Zook will not let me Make new payment method I got a new credit card I want to get rid of the old card its on account it wont let me get rid of it
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ID
#2151616 Review #2151616 is a subjective opinion of poster.
Preferred solution
I want to be able to pay with a different card number

Close for the virus

I paid 67.45 for 6 months My email is ebest3@twc.com Zoosk has my money password is Tuffy303 This is my email and password too
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ID
#2151413 Review #2151413 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • I need my service i paid for
Cons
  • This problem
Loss
$67
Preferred solution
Deliver product or service ordered

Refund for $109.95

Zoosk - Refund for $109.95
I had charged double for subscription and also for coins . Please refund my money into my account
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ID
#2150946 Review #2150946 is a subjective opinion of poster.
Loss
$110
Preferred solution
Full refund

App does not recognize my subscription

5.0
Details
App would not accept password so I signed in with Google which did not show my subscription.
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ID
#2150756 Review #2150756 is a subjective opinion of poster.
Location
Kansas City, Missouri
Product
Zoosk Mobile Application

Declining cards

Card details are the same.subscription ran out on the 3/920.Will not let me renew
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ID
#2150733 Review #2150733 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
Let me renew prescription

It is not letting me remove my profile or account

Now I want it removed now from your side immediately thank u Patricia Gebauer
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ID
#2150310 Review #2150310 is a subjective opinion of poster.
Location
Buffalo, New York
Loss
$57
Preferred solution
Full refund