Zoosk Reviews

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New Reviewer

I was charged but I cancel

I cancel my account and got charged and I was not supposed be charged and supposed cancel charge and need refund
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ID
#3080498 Review #3080498 is a subjective opinion of poster.
Location
London, Kentucky
Pros
  • Site itself was ok
Cons
  • Too many bogus meet
Loss
$40
Preferred solution
Full refund
New Reviewer

Cancel complaint

I would like to cancel my subscription and receive my membership fees back. Im not satisfied at all this time. I used it years ago. Scammers, inappropriate things being said and 98.9 percent of the likes you get the women do not respond. Id like this resolved.
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ID
#3079087 Review #3079087 is a subjective opinion of poster.
Cons
  • No crossed paths with feature
  • Vast majority of male members want sexual partners only
  • Getting blocked for no valid reason
Preferred solution
Full refund

Trying to camcel subscription

So First They Block My Account. Then They Say They Can't Unblock My Account. But In Order To Cancel My Subscription, I Have To Log Into My Account???

User's recommendation: Stay Away From Zoosk. It's Full Of Scammers. And They Will Block Your Account To Trap You In A Subscription.

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ID
#3078108 Review #3078108 is a subjective opinion of poster.
Pros
  • Some actual ppl there
Cons
  • Hard to cancel membership
New Reviewer

My husband is on your site and he is Married!

He shouldn't be on your site portrayed as single or divorced or separated he is very much still Married!
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ID
#3077923 Review #3077923 is a subjective opinion of poster.
Location
Brecksville, Ohio

My credit card keeps being declined

No review was sent to me. What is wrong with you folks. 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
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ID
#3076532 Review #3076532 is a subjective opinion of poster.
Location
Winnebago, Illinois
Preferred solution
I already told you. You have non customer friendly web site. Hire now programmers. The ones you have suck.

Call back

I have tried getting in touch with customer service at Zoosk. . Would like a call back to answer my question about subscription

User's recommendation: Get a representative that answer the phone.

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ID
#3075461 Review #3075461 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

I have no idea how my membership was renewed

I did not renew my account , okay my account to zoosk was not renewed by me and I need it removed immediately
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ID
#3073768 Review #3073768 is a subjective opinion of poster.
Location
Kermit, Texas
Preferred solution
Full refund

I am still waiting to hear from Zoosk.I asked for a refund and they appear to be taking their time .

They have me locked out of my account.Why??? I dont know .Now I cant use the service because they cant provide me a way to logon so now I want my money back

User's recommendation: Stay away.

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ID
#3073760 Review #3073760 is a subjective opinion of poster.
Location
Bellmawr, New Jersey
New Reviewer

To cancel my account

Zooks is full of *** do not charge me after December 12 because I already paid for a month and everyone lives like 80fucking miles away worse dating site ever *** you for wasting money what a joke eat *** go *** yourself you con arist

User's recommendation: Never.

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ID
#3073693 Review #3073693 is a subjective opinion of poster.
Location
London, Kentucky
Loss
$30
Preferred solution
Full refund
New Reviewer

I met someone and we are getting married please remove me from this site

I want to stop my membership I met a nice beautiful woman thank you very much please stop my membership
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ID
#3073310 Review #3073310 is a subjective opinion of poster.
Location
Boca Raton, Florida
New Reviewer

Why do I have to pay to text and why you guys give me 4 free but chose who I text?

Why I need to pay so high to text? I do not want an repeating bill . And you guys gave me 4 free texts, but choosing who I text back for me. I am going to cancel. I have not use this app before. I joined under the email years ago but never used it. Not fair I cant text or read text from an internet.
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ID
#3073030 Review #3073030 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

I have been blocked and liked to know why

I have been blocked and would like to know why and how it can be resolved. Would like to get back on your site
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ID
#3072701 Review #3072701 is a subjective opinion of poster.
Location
Camano, Washington
Preferred solution
Let the company propose a solution

I have an open account and get emails that I can't open

Precautions were taken and customer service agent was very amicable and helped resolved issue. We were able to take care of the problem.

User's recommendation: Very good customer service!

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ID
#3072601 Review #3072601 is a subjective opinion of poster.
Location
Kent, Washington
New Reviewer

Refund

Im pissed zoosk keeps charging my account. Fred Fred dead lead to bed get me an associate this website is total *** no girls available

User's recommendation: Don’t get zoosk.

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ID
#3072221 Review #3072221 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Do not receive password reset. Have check spam and junk folders

Have enjoyed ZOOSK in the past. Would like to be premium member. I do not receive reset password. Have checked spam and junk folders with no luck. Please respond with help. Thank you.
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ID
#3071832 Review #3071832 is a subjective opinion of poster.
Location
Ringtown, Pennsylvania
Pros
  • Cant access
Preferred solution
Let the company propose a solution