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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account looks to be hacked.

1.4
Details
Text to people are being sent and I am not sending them !
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ID
#2161917 Review #2161917 is a subjective opinion of poster.
Loss
$1
Preferred solution
Deliver product or service ordered

Complaint

2.1
Details
There are too many men from Connecticut or N. J. Shown to me. They call this their Smartpicks. Very frustrating!! I live on Long Island.!!
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ID
#2161910 Review #2161910 is a subjective opinion of poster.
Location
Commack, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account has been hacked

2.0
Details
Messages are being sent to people that Im not sending. In addition I believe my billing is wrong. And as you have no one to answer the phone were just stick with it.

User's recommendation: This app has nice people on it but Zoosk isn’t doing a good job with billing or customer support - actually there is NO customer support.

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ID
#2161894 Review #2161894 is a subjective opinion of poster.
Product
Zoosk Account
Pros
  • Frustrated
  • Its cheap
Loss
$1
Preferred solution
Deliver product or service ordered

My subscription is not working

1.0
Details
Zoosk - My subscription is not working
I cant get into the website and I already paid

User's recommendation: Talk to a live person.

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ID
#2161263 Review #2161263 is a subjective opinion of poster.

In accurate information and not following my email trail to prove its wrong

1.0
Details
Look at activity under yahoo and then finally when its been almost a month in you send me information on gmail wow

User's recommendation: Be ware of this site.

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ID
#2161203 Review #2161203 is a subjective opinion of poster.
Pros
  • Never fix problem
Cons
  • Lack of response to complaint
Preferred solution
Appropriate action
1.0
Details
Received email stating I am married that is wrong n I want to talk to someone my account is already deactivated and if I cant clear this up ASAP I will definitely put a bad review on yelp and anything else describing what you guys are doing to me which is wrong I...
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ID
#2161195 Review #2161195 is a subjective opinion of poster.
Cons
  • Fake views
Preferred solution
Apologize and to let me state my side since I am involved and know the facts!!!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zoosk is full of scammers.

1.0
Details
I joined Zoosk and I received nothing but spam and scam messages. I complained to Zoosk and they locked me out of my account.
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ID
#2160978 Review #2160978 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
1.0
Details
i have been very patient,and you have told me i would receive a refund,well since ive waited this long and still have no refund to my bank, you have given me these so called refund numbers 3159108090-$59.94 and 3159108089- $35.80. my ( u.s. bank manager) has told me...
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ID
#2160750 Review #2160750 is a subjective opinion of poster.
Cons
  • But there really isnt
  • Try to say theres alot of real people on their site
  • I did meet and are seeing one woman off of zoosk
Loss
$96
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam website

1.0
Details
EVERY single person I've talked to has been a SCAMMER...every one

User's recommendation: Absolutely NOT.

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ID
#2160557 Review #2160557 is a subjective opinion of poster.
Location
Hudsonville, Michigan
Loss
$120
Preferred solution
I had to pay twice because you guys screwed up, just to be scammed 9 times now

Website stinks

1.0
Details
Website stinksTheyre asking me to subscribe I already am a subscriber Im not Im done with this *** this is the worst site Ive ever dealt with

User's recommendation: Don’t even look at this website it’s full of.

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ID
#2159923 Review #2159923 is a subjective opinion of poster.
Location
Owosso, Michigan

I close this account long time ago

1.0
Details
I close this account long time ago. I dont understand why its open again. And if there is a refund I need that to be returned back. I am currently going to be married soon

User's recommendation: I’m not sure if I would recommend this site because what is happening to me now. I close this account long time ago years ago.

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ID
#2159466 Review #2159466 is a subjective opinion of poster.
Location
Anchorage, Alaska

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help?

1.0
Details
Awful. This company sucks beyond anything o have dealt with.

User's recommendation: Answer the damn phone. Actually have customer service.

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ID
#2158993 Review #2158993 is a subjective opinion of poster.
Pros
  • Non
Preferred solution
Full refund

You took $61 out of my account

You took $61 out of my accountI canceled my services and you took 61 out anyway September 8, 2020 no one is getting back to me

User's recommendation: I canceled my services and you took 61 out anyway September 8, 2020 no one is getting back to me.

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ID
#2158547 Review #2158547 is a subjective opinion of poster.
Location
Colorado Springs, Colorado

I counseled before my renewal date I no longer need services

1.0
Details
I counseled before my renewal date I no longer need services.. it is September 8, 2020 at 11:44 AM Mountain standard time I have heard nothing from Zooksk!! I would like my $61 returned back into my bank!

User's recommendation: I would like my $61 returned back into my bank!

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ID
#2158503 Review #2158503 is a subjective opinion of poster.
Location
Colorado Springs, Colorado

Did not authorize payment

I have a charge on my account for a new subscription on 9/8/20 that I did not authorize. Please refund ASAP. Tammy Chianese
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ID
#2158028 Review #2158028 is a subjective opinion of poster.
Service
Zoosk Online Dating
Pros
  • Want to get into my account
Cons
  • Took my money but i never got to use their service
Loss
$30
Preferred solution
Full refund