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Zoosk - Subscription I want to cancel

1.5
Details
I have to contact my layer to cancel my subscription it seem that i have been getting the run around
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ID
#2020252 Review #2020252 is a subjective opinion of poster.
Loss
$80
Preferred solution
I want to cancel , a a refund for last six months

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Verified Reviewer

Zoosk - Fees: I've been charged multiple times.

I've been charged multiple $.10 fees, $26.97, $29.97, $59.95. I'd like to know I'm purchasing, and I would also like to close this account. I thought I was joining for a three-month stint for a one-time fee. Thank you in advance for your explanation.

User's recommendation: I would appreciate a response from your company, PLEASE??

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ID
#2019452 Review #2019452 is a subjective opinion of poster.
Product
Zoosk Account
Cons
  • Difficult to email company
Preferred solution
Refund inappropriate charges listed above.

Zoosk - This app helped me find my true love!

3.6
Details
Hi!! I found my husband on this app and wanted to let you know we got married on a TV show called say I do for Netflix and wanted to say thank you for your app..

User's recommendation: I found my best friend /husband! Married on the TV show called say I do.

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ID
#2019076 Review #2019076 is a subjective opinion of poster.
Location
Roselle, Illinois
Preferred solution
Just wanted you guys to know!

Zoosk - My account was charged twice

It charged me twice in my account
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ID
#2018470 Review #2018470 is a subjective opinion of poster.
Cons
  • Extra charges
Loss
$10
Preferred solution
Full refund

Zoosk - Features Not working. I cannot reply ...like ...or anything to profiles.

So I am paying for a service I cannot use. Then I am not able to talk to anyone bcoz they have recording stating as much and then they say they are sending a validate your email and it is nowhere to be found. Yes this sucks and I'm pissed !do
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ID
#2017898 Review #2017898 is a subjective opinion of poster.

Zoosk - Someone from your company got into my bank account again the day on the 26th of this month and took out another 2995 and I did not sign up for it

I need to have the 2995 that you all took out of my bank account 1 626 of 2020 someone got into my bank account from your company and took money out again without my permission I am really getting tired of it and you guys keep it up I'm going to take further action and I'm going to get a lawyer and I'm going to get the cops involved I do have a friend works in California on the highway patrol put the money back into my bank account I'm getting really sick and tired of you all geting into my account
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ID
#2017863 Review #2017863 is a subjective opinion of poster.
Location
Laurel, Maryland

Zoosk - Unsubscribe

I wanna stop or cancel my account.my name is lillan estrella
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ID
#2017174 Review #2017174 is a subjective opinion of poster.
Preferred solution
Cancellation my accnt

Zoosk - No communcation

I accidentally purchased a 6month membership instead the 1 month. I would like to cancel my subscription and also be refunded. I have been reaching out for 3 weeks. Thank you
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ID
#2017082 Review #2017082 is a subjective opinion of poster.
Location
Los Angeles, California

Zoosk - Clarify my accounts and subscribe

Too busy on your end. I think I have two accounts, one is with email jes.9191@yahoo.com and the other one I am not sure about. It asks for my Apple ID and pow for which I have no clue. I would like to subscribe for two months. Additionally, how do I validate the pictures. John 586 263 6384 VOIP 734 999 6284

User's recommendation: Fine.

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ID
#2017077 Review #2017077 is a subjective opinion of poster.
Product
Zoosk Subscription
Preferred solution
See my email

I cannot see if the member of Zoosk has read my messages.

3.1
Details
I sent a message asking why you are not able to see if the person you are conversing with has read your messages. This option was in place before Now You cannot visualize if the person has read your messages.
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ID
#2016951 Review #2016951 is a subjective opinion of poster.
Location
West Bend, Wisconsin

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Verified Reviewer

Zoosk - Paid and cant get in

4.2
Details
There is no live agent email support havent resolved my problem !!!
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ID
#2016716 Review #2016716 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • User friendly site
  • User friendly
Preferred solution
Deliver product or service ordered

Zoosk - Technical support

1.0
Details
Did not help at all
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ID
#2016525 Review #2016525 is a subjective opinion of poster.
Pros
  • No pros
Preferred solution
Can’t get to my account

Zoosk - Customer service

1.0
Details
They can't help me don't respond to my messages. They copy and paste reasons why the app does not work. Can only use on my y laptop. Plus Zoosk just plain sucks. Should have went with a reputable company

User's recommendation: Don't use Zoosk ever.

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ID
#2014999 Review #2014999 is a subjective opinion of poster.
Location
Atlanta, Georgia

Zoosk - Cancel my subscription.

1.0
Details
I paid for a month not six months. I want a refund back on my debit card today! Pissed off Navy Veteran!!

User's recommendation: Never ,no way ,scam.

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ID
#2014222 Review #2014222 is a subjective opinion of poster.
Location
Flushing, New York

Zoosk - Renew membership

I can't reach you by phone. I want a deal like last time for one month. please!
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ID
#2014188 Review #2014188 is a subjective opinion of poster.
Preferred solution
Price reduction