Zoosk Reviews

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Cancel account

PLEASE CANCEL MY ACCOUNT!!! I'M OLD SCHOOL, And F Nothing just got some return responses asking questions about interests.. my kids(I have no kids) my love of symphony(I don't listen to symphony). Just feels too much like a bunch of computer generated questions with no live body on the other end. PLEASE CANCEL MY SUBSCRIPTION ACCOUNT!!! (PLEASE CANCEL MY SUBSCRIPTION ACCOUNT) I'M OLD SCHOOL. realize I can do better than virtual online meetings&text conversations to know what I'm getting into in the lonely hearts club world of online dating. (PLEASE CANCEL MY ACCOUNT NOW!!!!)

User's recommendation: Try it if it's not your style try something else.

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ID
#3102035 Review #3102035 is a subjective opinion of poster.
Preferred solution
PLEASE CANCEL MY ACCOUNT NOW!!

Can’t login

Cant get a return call from zoosk Unable to login with my email address Can someone please contact me to straighten this out?
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ID
#3101118 Review #3101118 is a subjective opinion of poster.
Location
Crystal Lake, Illinois
New Reviewer

No confirmation of my cancellation

Would you please confirm as previously requested that you have canceled my Subscription and deleted my details from screening . As I have terminated due to going overseas and have no further need for your service Thank you Kevin O Brien
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ID
#3095096 Review #3095096 is a subjective opinion of poster.
Location
Ringwood, Victoria County
New Reviewer

Can’t get on site that I’ve paid for.

Cant get on site. All uneducated and unsuccessful losers. Horrific, nonexistent customer service. Run by losers. No class or integrity here whatsoever. I can't even cancel, nevertheless log on. What a waste of time and money! You are the losers! Get your acts together!

User's recommendation: This site is filled with uneducated losers and I can’t even get on site that I’m paying for. There is absolutely zero customer service. I’ve wasted my time and money. This company is for losers run by losers. Step it up, try educating yourselves and understand how to run a business for anyone successful.

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ID
#3094674 Review #3094674 is a subjective opinion of poster.
Product
Zoosk Subscription
Pros
  • All a fraud
  • Never fix problem
Cons
  • I am unable to access my account and zoosk will not fix it
  • Will only take your money
  • All site components
Loss
$1200
Preferred solution
Deliver product or service ordered
New Reviewer

My account is blocked

I was blocked from my Zoosk account without cause I should be reinstated immediately! Someone got ahold of my telephone and used it an appropriately it's not my fault I should have been blamed for it and I should not have been blocked without full refund or explanation why would they review! I want to be reinstated or have full refund
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ID
#3092028 Review #3092028 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

My account is blocked

Someone had access to my phone and misused my accountAnd Zoosk without notice block my account without review or contacting me! Because I am a paying customer I should have been consulted or talked to about the incident or whatever was being accused and given a review not just canceled without refund this is not good business! Facebook which is free social media gives a review anything like that is accused or misappropriation of the account has happened they don't just block the account or disable it until it has been reviewed this should have been done in this case and so that's what I asked for from this company a fair review and consultation and reactivation of my account thank you very much!

User's recommendation: I recommend nothing at this time.

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ID
#3091952 Review #3091952 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Getting blocked for no valid reason
Loss
$250
Preferred solution
Full refund

I want them to deactivate my account now

A so called friend thought she was going to be smart and start me an account because she thought to break up my marriage it didn't work it just ended our friendship. I don't need an online dating site. She will not give me the pass word to the account. I made a local complaint and they say for me to contact the website to cancel out the account that they is nothing they can do because they have no knowledge of her doing so with out proof. She will not admit to her doing so. Please deactivate my account under Suzette Barfell phone number 269245****. Email suzettalynn48@***.com password unknown. Please deactivate. Thank you in advance

User's recommendation: Keep your jealous so called friends that are unreal in check when it comes to personal marital relationships.

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ID
#3091379 Review #3091379 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Billing

I havent used the zoosk service in months but you have continued to bill me. Can you please refund me the subscription you have debited from my Visa card. Thank you.
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ID
#3089866 Review #3089866 is a subjective opinion of poster.
Location
Melbourne, Victoria
New Reviewer

Cancell membership, 3rd request

I sent 3 e mails to cancel membership . I keep getting charged. I dont have anything else to write. Please cancel

User's recommendation: Call to cancel.

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ID
#3089693 Review #3089693 is a subjective opinion of poster.
Location
New Port Richey, Florida
Cons
  • That i canceled but still being charged
Loss
$93
Preferred solution
Credit for 3 months.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Deactivate

Deactivate my account and stop sending me messages now!!! I am not suscribed and should not get messages

User's recommendation: Don’t join.

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ID
#3089461 Review #3089461 is a subjective opinion of poster.
Location
Marietta, Georgia

Terrible

Please fix Zoosk on my screen its been frozen for three days. Or I will cancel and not come back. Marlow lani hammond 623 755****.

User's recommendation: Don’t join bad customer service..

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ID
#3085634 Review #3085634 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

I made changes and it hasn't updated

I made the changes online, thinking it would be simple. The changes have not happened. The system does not feel safe. It is really *** When it comes to selecting. I make my selection, and you keep seeing that individual over and over again, a repeat constantly after you did not select that individual. Honestly, you should not see that person appear again. More importantly there is no real support line because no one ever answers the phone, just a recording. System will say 10 am mountain time, you dial during the time provided, and you get no answer, just the recording repeating itself. They just take your money. Very disappointed.
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1 comment
#2094433

I am looking at the reviews and notice numbers of users and angry consumers with the same issue. I would suggest you guys resolve your issues.

You can be sued.

Things are becoming more suffocated with the law and regulators with tracking in the Fintech world. If am reviewing the complaints I see out here.

ID
#3085463 Review #3085463 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Call me you ***

Rip off my credit cards you need to call me asap!!!!! I cant stand this site. I have paid my money and cant use the membership!

User's recommendation: Don’t do this.

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ID
#3083992 Review #3083992 is a subjective opinion of poster.
Location
Fenton, Michigan
Pros
  • You guys take a long time to resolve the issue
Cons
  • Took my money after i deleted and canceled app
  • Time wasted talking to insincere woman
  • You have to pay to respond to people
Loss
$30
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Remove profile and cancel subscription

Met someone so I no longer need it. Thanks for everything. I dont want my profile on there anymore so please get rid of it. I dont need the subscription anymore, please remove my profile and any credit card info you have lllllllllllllllllllll
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ID
#3081692 Review #3081692 is a subjective opinion of poster.
Location
Walkersville, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account blocked for no reason.

After using your service for approximately one year and my subscription renewed and billed my account was supposedly blocked by an administrator. It took me awhile to obtain a phone number to find out what happened because I was unsuccessful in resolving the issue online. I was told there was an issue with my email that I have had for years and has NOT been hacked. Their resolution was to tell me to start a new email, new account, etc. So I basically lose my account and all information there. Worst technical support ever. I will not use the service any longer because of this. I am very displeased with how this happened because I had not used the site very much and had not given my e-mail address on my profile as well. DON'T

User's recommendation: DON'T use this site. They cut you off of it for no reason.

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ID
#3081151 Review #3081151 is a subjective opinion of poster.
Cons
  • See my explanation
Preferred solution
Apology