Zoosk Reviews

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Refund

I want my money back and i want it back NOW!
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ID
#1177459 Review #1177459 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Fraudulent Charge on 1/26/2018

Zoosk - Fraudulent Charge on 1/26/2018
Subscription expires 12/9/2017. What am I being charged on 1/26/2018?
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ID
#1177218 Review #1177218 is a subjective opinion of poster.
Product
Zoosk Subscription
Reason of review
Problems with payment
New Reviewer

Paymenr

I am very pissed right now . You guys told me no payment would be withdrawn and there was . I want this resolved . NOW
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ID
#1177161 Review #1177161 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Deactivate and stop payment

Deactivate account and stop automatic credit card payment asap
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ID
#1176622 Review #1176622 is a subjective opinion of poster.
Product
Zoosk Account
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

What's the worst ever

She kept saying that it was the wrong state and city and Ron birthday and that wasn't me that over and over and over I know my account I paid for it she did not resolve it when asked to speak to a supervisor she would not put me through I am pissed
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ID
#1176232 Review #1176232 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Account
Reason of review
Poor customer service
New Reviewer

To cancel my subscription

I like to cancel my subscription
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ID
#1175312 Review #1175312 is a subjective opinion of poster.

I want no more to do with this site and I unsubscribed but

I unsubscribed but am being bombarded every day by contacts....unsubscribe me!!!!!!!!! It was supposed to be a free trial !!!
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ID
#1175173 Review #1175173 is a subjective opinion of poster.
New Reviewer

Terrible

I cancelled my subscription months ago and I'm still getting charged. I demand a refund on every payment I've made since I cancelled my subscription! And stop charging my card!!
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ID
#1175111 Review #1175111 is a subjective opinion of poster.
Product
Zoosk Subscription
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Stupid automated options not working..

The automated machine voice kept saying I selected the wrong option when I selected 4 as the option for cancellation issues
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ID
#1175037 Review #1175037 is a subjective opinion of poster.
Reason of review
Poor customer service

Complaint

I paid 25 pound was on fir a day and it said refer to administrator
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ID
#1174860 Review #1174860 is a subjective opinion of poster.
New Reviewer
They took care of my issue right away with no worries
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1 comment
#1441061

Bullshit!!!I've tried everything!!Dont fall for this everyone!!Huge scam!!!!!!!!!!fuck you zoosk,and all your bullshit.This single mother didny need this :(Now they are saying I have to do fifty words just to comment on this scam of a dating site Tinder people!!Pleas read so you dont get ripped off too!!Is this fifty years,no what about now,this is going to be fun work in the morning amd have to just type fifty words so this doesnt happen to another person

ID
#1174741 Review #1174741 is a subjective opinion of poster.
Service
Zoosk Customer Care
Reason of review
Good customer service
New Reviewer

I'm not mad! Just want to cancel.

Im not upset just dont want to use the service any more.
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ID
#1174553 Review #1174553 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Don’t waste your money it’s a scam.

I have written to over a hundred different profiles and yet heard from one . No I am sorry I did hear from one know scammer and when I call her hand what ever was on the other end refused to answer. So please take my advice and save your money for a real you make your self Signed one not happy camper
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ID
#1173788 Review #1173788 is a subjective opinion of poster.
Service
Zoosk Online Dating
Reason of review
Bad quality
New Reviewer

Unhappy zoosk customer

Made an online purchase through zoosk online dating sight. Was supposed to be one charge for 59.00, but i was charged an additional 79.00. Tried contacting customer service, just got the run around. Please help
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ID
#1173547 Review #1173547 is a subjective opinion of poster.
Location
San Francisco, California
Service
Zoosk Customer Care
Reason of review
Pricing issue
New Reviewer

Automated message, doesn't let you pick an option

You guys suck. Answer the phone!
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ID
#1173183 Review #1173183 is a subjective opinion of poster.
Reason of review
Poor customer service