Rachael P Mry

Unsubscribe

I call and they say they are closed. And all these people are old, nasty ), crusty or fake!!! This website is a joke!!! Dont subscribe here!!! 95% of them are old like Grandparent age. It kills me to scroll through pictures because they are all old & crusty for their age!!! Im not perfect but I would never date 95% of the men on here. So disappointing!!!
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Loss:
$70

Preferred solution: Full refund

User's recommendation: NEVER

Anne A Qxr
map-marker Tampa, Florida

Overcharged

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Why do you need 100 symbols to tell you I was overcharged. Hjjjjj ihnkijuh bbbcni iuclnhi khfvnk jhhj
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Preferred solution: Full refund

Anonymous
map-marker Clifton, New Jersey

I cannot cannot and canโ€™t seem to get help

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Cannot connect to site, cannot respond to Zoosk member contacting me. I have received notices that someone has reviewed my profile and wants to chatI cannot open the site. Also, I have attempted to remove certain profiles, but they dont go away. And, finally, I have asked how to find a profile, no answer provided,
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User's recommendation: File a complaint

Sue M Cif

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Livonia, Michigan

Itโ€™s a joke.. you cannot block people, most live too far, hardly any good looking people

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See above xxxxxccxcccccccgysuusjsjsjsjjsjdjdjjdjsjsjsjnsndjdjjdndjdjjdjdjdjdjjdnsnsnsjdjjdndjdjdjdjdj
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Loss:
$66
Pros:
  • There are no pros
  • No pros
  • Too many fake profiles
Cons:
  • System difficulty
  • No screening
  • Dont use cancel on the site

Preferred solution: Full refund

Ed t Vwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hopatcong, New Jersey

Iโ€™ve been trying everything here I really need to speak to somebody 973-219-**** I paid for this and Iโ€™m not able to get onto my site this is been going on for a couple weeks

There's something wrong with my account and I just paid for another six months this is been going on for a couple weeks now I need help I need to talk to somebody
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Preferred solution: Deliver product or service ordered

User's recommendation: Iโ€™ll let you know if they resolve this

Anonymous
map-marker Kingsport, Tennessee

Canceled my account and was charged

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I canceled my subscription and they continue to try and take funds from my account causing OD charges. They were successful and got their fee for last month and then locked me out of my account with them.
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User's recommendation: Do not give them anything but one time pay

Michele T Nkx
map-marker Everett, Massachusetts

Can't send or receive messages

I have a subscription. They hadn't expired but for over a week Iam unable to send or receive messages. When I try to it tells me I need to subscribe
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Andy P Bxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyattsville, Maryland

I have a question about my account

I paid for my subscription but I can't answer any of my messages, and it's keep telling me to subscribe
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Preferred solution: Deliver product or service ordered

James W Yxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abbotsford, British Columbia

To cancel my subscription can't use it

Lock I don't use this zucc I registered at once I haven't used it for six months quit taking my money I don't use your garbage scam site
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Loss:
$200
Cons:
  • Cannnot seem to get unsubscribed

Preferred solution: Full refund

Anonymous
map-marker Memphis, Tennessee

Membership

Was charged 32.00 but the membership for one month was 29.00. Can't get a live person on the phone. Will not recommend anyone to join this site.
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User's recommendation: Don't join Too many fake profiles

David B Equ
map-marker Houston, Texas

Can I merge old account with new one

I want to know if I can merge my old account with my new one, Because I have an old phone that still works after two years being gone with a Zoosk account on it. I also have a new iPhone with a new Zoosk account on it, can someone please help me Ive been trying to do this for a week
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Preferred solution: Let the company propose a solution

Andrew S Ugz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To delete account

I want my account deleted permanently because I have found someone. I no longer need this site to be seen or active in anyway
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Cons:
  • Terrible customer service

Preferred solution: Account deleted

George P Nap
map-marker Stratford, Connecticut

I cannot login as it asks me to reset my password

I changed my email per note by you and it keeps asking me to reset password. Itโ€™s count to say reset and I am liking it
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Marty R Wbk

To hard to cancel my account

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This is the 3rd time I joined for 1month , I only do a month at a time. I would give 4 stars if it wasnt so hard to cancel
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Pros:
  • Good group
  • Nice girls
Cons:
  • Hard to cancel

Preferred solution: Let the company propose a solution

User's recommendation: Good if you can cancel without a problem

Wayne C Aem
map-marker Hohenwald, Tennessee

Sure tended to be a bit aggravating in under the heart it would tell me

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Unable to close our account once I had found my match. Had s as hard time telling my new lady that I was no longer searching. Tried closing over the phone but lady had a STRONG assent and what not very helpful due to my being away from blue tooth I suspect. Ill try again tomorrow if I still have my new lady by then.
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User's recommendation: Fair in that there are some software issues that need to be resolved.

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