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1.0
Details
Once I officially subscribed, all six of the profiles I was interested in disappeared, and very unattractive profiles took their place. This seems like a classic case of wire fraud, and I'm going to the FBI if my money is not returned. Stay away from this bait and...
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2 comments
Anonymous
#1312571

Zoosk, Match, POF, Our Time, are all the same. Most of them are owned and operated by People Media.

I would venture to say 95% of the views, likes, favorites, messages, etc. you receive are from fake profiles. It's unfortunate for those of us who lead a more quiet lifestyle and aren't going to meet markets that these sites aren't more legitimate. They make it look like you're winning a popularity contest when in fact it's all for nothing.

Fake profiles. It would be nice if the BBC called them out and shut them down.

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ID
#976527 Review #976527 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Profile
Cons
  • Fictitious or fake profiles
  • Fake views
  • Fake profiles
Reason of review
Not as described/ advertised
Loss
$60
Preferred solution
Full refund
1.7
Details
I recently noticed messages from other users that I had been viewing their profile when, in fact, I was not. On a few occasions this created an awkward situation with people that I had met and told that there was no connection. I suspect that what Zoosk is doing is...
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1 comment
Anonymous
#1289733

I agree! I got a notification that someone liked me, and when I visited their profile, it said that I liked them!

But I had never seen them before, and never liked them. What the heck?!

ID
#973834 Review #973834 is a subjective opinion of poster.
Product
Zoosk Website
Reason of review
Customer deception
Preferred solution
Resolve the issue!
I have tried to chat with several ladies on line and get no response. Was able to chat with only three people and never get any response when I message someone as if they don't get my messaGES. the ones I did chat with sounded like they only got about half of what I...
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ID
#972086 Review #972086 is a subjective opinion of poster.
Product
Zoosk Website
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Short Review on December 08, 2016

1.0
Details
I don't even have a pic or profile set up and get stuff like: she thinks your handsome or I love your profile.. What a scam!
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ID
#969495 Review #969495 is a subjective opinion of poster.

Zoosk Profile Review

A friend of mine says im on ur site and i never applied for it.... soo mad
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ID
#962912 Review #962912 is a subjective opinion of poster.
Product
Zoosk Profile
Reason of review
Not as described/ advertised

Zoosk Subscription Review

1.8
Details
I picked one month and it charged me for three month, and to many fake people fake winks
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ID
#962485 Review #962485 is a subjective opinion of poster.
Product
Zoosk Subscription
Reason of review
Problems with payment
So far I have had matches that include Frank Sinatra and a couple others. So much for verification of a photo. One was reported but turned up later on the site again. It is very difficult to report a fake when it comes up on the carousal. The carousal doesn't give...
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1 comment
Anonymous
#1367661

it won't verify my photo and I am me!

ID
#962166 Review #962166 is a subjective opinion of poster.
Product
Zoosk Profile
Reason of review
Poor customer service

Zoosk Online Dating Review

What a scam for senior citizens!! You have fake notices and when you respond you have to pay for subscription to send a message and then pay again( coins).. To get response! I'm quitting program and sending complaint to Consumer Reports and CALIFORNIA SENIOR CITIZEN COALITION and BETTER BUSINESS ASSOCIATION AND TO AARP!' BS DONT FLY HERE!! Vietnam Era Vet is not amused! Julio Covington Sr
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ID
#957971 Review #957971 is a subjective opinion of poster.
Service
Zoosk Online Dating
Reason of review
Pricing issue

Dating Service And Dont Know The Other Review

Hello my name is Charles Langford and this past week I was charged with 2 different billings that I didnt charge. One was a company called Zoosk I should have been charged 29.95 and I was overcharged. The other was a bill and I never bought whatever the company Mike B charged me for. I was never contacted and I never contacted them.
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ID
#950909 Review #950909 is a subjective opinion of poster.
Location
Tacoma, Washington
Reason of review
Problems with payment

What a scam website.

1.0
Details
subscribed the three month service for 59.99 and without getting a single message reply in one week, I decided to quit and then find out they do not do refund at all, What a bunch of cheater and in case you didn't notice, if you do not call them to cancel, they are gonna go on charge you money at the end of the three month package, beware single people, this website is a total scam, we paid zoosk out of goodwill however they are just bunch of *** people took advantage of people. This wesite should be closed, why there are so many complaints and they are still running and ripping people off?
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ID
#950291 Review #950291 is a subjective opinion of poster.
Location
Elk Grove Village, Illinois
Product
Zoosk Subscription
Cons
  • Zoosk
Reason of review
Not as described/ advertised
Loss
$60
Preferred solution
Full refund
3.0
Details
I tried Zoosk and found a person by the name of David Martine who supposedly lives in Canon City, Colorado. He picked me out, I never picked him. We started chatting on Zoosk and then decided to take it to emails. Well I have been emailing him and he ask for my Picture...
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ID
#947815 Review #947815 is a subjective opinion of poster.
Location
Brighton, Colorado
Product
Zoosk David Martine Profile
Pros
  • Site itself was ok
  • Your site is
Cons
  • Deceptive practices
Reason of review
Not as described/ advertised
Save your money, the developers at the company run fake listings. Within 5 minutes of signing on I had 6 messages back from people I winked at. Everyone of them asked to message them back with similar responses. Alao, one person supposedly lived in Tampa, but in...
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ID
#945441 Review #945441 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Zoosk Online Dating
Reason of review
Scam site
Loss
$30

Zoosk Customer Care Review

Unless you speak with a live person one will make lots of errors. Once speaking with customer service I quickly realize they are not helpful. Try their competitors for success
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ID
#941915 Review #941915 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Zoosk Customer Care
Reason of review
Poor customer service

So-so

2.7
Details
I'm finding Zoosk to be very awkward & cumbersome to use. The people on here seem nice, but, I cannot figure out how to search on precise criteria - it seems the function is not there. I get waves of emails that so-and-so wants to meet me, and they are anywhere between 45 minutes and 5 hours away. Three separate emails to tell me there is one message waiting for me. With all the diverting activity, I missed one alert that I would have liked to have seen. My time is precious to me, and, all this activity really raises the price in terms of time to get actionable results from this site. I also suspect there are matches in which I would be interested that are reasonably close to me, but, for some reason, those individuals are not given priority in my viewings. So, stickin' with it, but, gettin' a bit frustrated. Considering going with a matchmaker service instead. My time is very important to me.
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ID
#941807 Review #941807 is a subjective opinion of poster.
Location
Manassas, Virginia
Service
Zoosk Online Dating
Pros
  • Site itself was ok
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Stop giving matches outside my criteria

Zoosk doesn't seem to respect the criteria I've set. It presents potential matches that are outside my specs for build, distance, age, education level...really everything. I am inundated with guys I will never have interest in. Why bother with criteria at all? Furthermore, once I indicate I am not interested, the same guys keep popping up anyway. I should have read the reviews anyway; but I'll be paying for 2 more months that I simply will not use. I've signed out permanently and deleted the app from my phone. I'll put my trust in Match and eHarmony.
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ID
#940056 Review #940056 is a subjective opinion of poster.
Location
Mount Horeb, Wisconsin
Service
Zoosk Online Dating
Reason of review
Bad quality
Loss
$150
Preferred solution
Fair enough to pay for the month I used. But I am very unhappy with this service, and will not use the next 2 months. I'd like to be released.