Scott R Xkb

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Verified Reviewer
| map-marker Greenfield, Indiana

Payment went thru on 7/18 but it's saying I need to subscribe

Payment went through on 7/18. Its now telling me to subscribe. Id like to know what the situation is now.
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Preferred solution: Apology

Mary R Seu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bethlehem, Pennsylvania

I want my Subscription Toally Canceled

No I cancelled it will Expire on 8/7/22 I just dont want my Name up on the Profile or anything like that
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Preferred solution: I donโ€™t want anything, Iโ€™m just eager to have my Profile Removed โ€œ. Name , Birthday โ€œ Height โ€œ, etc, Thank you!!

Anonymous
map-marker Toronto, Ontario

Trying to open an account and it won't allow me.

Hi, I'm just trying to open an account an it won't allow me I do my email and I it says I can't. This has been happening for a while. Thank you Krystal Jolicoeur
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Anonymous
map-marker San Diego, California

Bad dating site

I have a yearly subscription already paid for. I can not send messages because it is asking me to subscribe. Im already subscribed. The email that they have on file is not mine and I keep trying to change it and it keeps changing to the other one.
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User's recommendation: Look for another dating site .

Lamesha Umu

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Verified Reviewer
| map-marker Brisbane, Queensland

Problems with search engine

I recently subscribed to premium and I'm having a problem with my search engine. I set my search to people who match my criteria and location and had results but now when I try to go back my search all the people had in my search have disappeared and it says no matches would you please get back to me and fix the problem my email address is jamzg1985@***.com.
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Beth C Wfp
map-marker Maumee, Ohio

I want a refund. It hasn't been working I can't ant get the right help

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I havent been able to use it and have asked for help. I have been charged ask for help everyday. I did fast check didnt realize they are giving me a refund.
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Loss:
$3

Preferred solution: Full refund

Vicie Mrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Longs, South Carolina

One zoosk member is scaming people

One of your men scammed me after talking about a month-and-a-half making plans and whatnot then all of a sudden he asking me for money a man asking a female for money I don't think so so I haven't heard from him since that day I went off on him that's a shame people get on places
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User's recommendation: Be aware of scammers

Derek A Ypz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Need help setting this up

I have an excellent profile and in great pictures and these women are just giving the runaround I've done so many carousels and not received any good response must send me better qualifying women for my status
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Preferred solution: Let the company propose a solution

Charlese Lvn

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Verified Reviewer
| map-marker Youngstown, Ohio

Been blocked and don't know why

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I tried getting back on and it says an administrator blocked me. Why? I tried calling and never got through because of the time frame.
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Angelica P Fgb

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Verified Reviewer

How can I check my zoosk account?

How can I check my zoosk account?
How can I check this site I pay now but I can see I would like to learn how this site is working and I see
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Pros:
  • Meeting people
  • Zoosk

Preferred solution: Deliver product or service ordered

Linda C Xml
map-marker Prospect, Connecticut

I signed up and it does not show that I did

Dined up and it doesnt show my information and shows I did not when I already put a new charge card on
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Sil J

A lot of fake profiles

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Ive came across a few fake profiles in the last month. Asians trying to have to convert/invest in bitcoins. I spoke to two different individuals and they both have same tactics. Also military men to only chat by email and stories dont align and accent thru emails. Can never talk or FaceTime because of military security.
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Pros:
  • Nice people it seems anyway
Cons:
  • Disrespectful men on there
  • Fake profiles

Preferred solution: Do better at finding these fake profiles and same men using same picture for different profiles. Or do more digging for military personnel. A lot of fakes here.

User's recommendation: Same Asian man keeps trying to contact me through other different profiles with same person different pictures

Anonymous
map-marker Livermore, California

Trying to remove profile

Worst customer service ever like talking to a brick wall. Extremely frustrating worst than the dmv ! Made me want to cut my throat
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User's recommendation: Donโ€™t get zoosk

Michael W Iao

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Cannot access my account

It will not except my email or password when I try to login I forgot my email address or my login password I dont know is that you guys wont let me login
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Preferred solution: I would just like to access my account

User's recommendation: Great side well do you wanna know

Anonymous
map-marker Essex Junction, Vermont

Cancel everything

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Done with dating sites, haven't met anyone and I don't want to do that anymore. Just cancel my subscription. Not paying for this again.
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