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When setting up your account you can not have the same username as any other person, yet there are at least 5 women with the same profile, and those are the ones that chat but can't meet for coffee because they only want friends. I think you scam people to your site...
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ID
#847115 Review #847115 is a subjective opinion of poster.
Location
New York, New York
Product
Zoosk Profile
Cons
  • People are online even though they have left the service
  • Fake profiles
Reason of review
Not as described/ advertised
Loss
$60
Preferred solution
Full refund
Be wary of whom you date on here as women go. I could give you a few names of members that are on Anti Depressants yet think they have something to offer a guy long term. "Just me as I am" is one of them. Really? Get your life together first I think. There are others...
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ID
#845041 Review #845041 is a subjective opinion of poster.
Location
Perth, Western Australia

Zoosk Website Review

Very bad site, demands that you pay in order to view your matches, cant send messages without getting scammed. Report these crooks to the fbi.
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ID
#841610 Review #841610 is a subjective opinion of poster.
Location
Gardena, California
Product
Zoosk Website
Reason of review
Bad quality

Zoosk Customer Care Review from Colleyville, Texas

2.4
Details
$220 worth of coins were inadverdently purchased. The phone was in my pocket and the zoosk app happened to be open and it purchased coins. I call them to get money back. They would not credit me the money back. Asked for manager. They would not let me takk to manager. Coins boost is all ***. The app needs to be remade so couns cant be purchased so easily. You can easily purchase couns by accident on this app. I give zoosk customer service and app design a bad mark. Will never use zoosk again.
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ID
#841495 Review #841495 is a subjective opinion of poster.
Location
Colleyville, Texas
Service
Zoosk Customer Care
Reason of review
Poor customer service

Zoosk

1.0
Details
You helped me yesterday. Now when I try to log in I get a timer which keeps restarting and preventing me from using the site. You sorted this out yesterday and I was able to connect to the site and they gave an extension to my subscription. Now my access is again denied. I paid for one month which would have ended 30th April. My mother died this week and I logged off from the site and deleted my profile as I was really upset. Just have so much going on in my life but I want to meet a new partner and was relying on this subscription to help meet a new man.
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ID
#835172 Review #835172 is a subjective opinion of poster.
Location
Waringstown, Northern Ireland
Product
Zoosk Website
Reason of review
Poor customer service
Loss
$40
1.0
Details
Absolutely awful! Nothing but scam artists. I did a test and sent a "wink" to somebody on Zoosk who is also on match. Within minutes of winking at her on Zoosk I got a message from her. When I asked her on match if she sent me a message she replied "no". I don't know...
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ID
#834643 Review #834643 is a subjective opinion of poster.
Location
Madison, Wisconsin
Service
Zoosk Online Dating
Reason of review
Not as described/ advertised

Zoosk - Review in Media category from Beverly Hills, Florida

1.5
Details
Having an awful experience on Zoosk. The women are uptight too picky they assume everyone is a scam a *** or too busy making themselves appear they are so wonderful and unearthly good for men who want to be friends. Secondly the moderators censor profiles. You cant call things as they are. Everyone has to so politically correct it seems. Third the company is run by Arabs in Iran the same kind of people who want to see Israel and the US wiped off the planet.
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ID
#829207 Review #829207 is a subjective opinion of poster.
Location
Beverly Hills, Florida
2.0
Details
I signed up for a free account on zoosk with the intention of hooking up with people, as my phone is old and not capable of running any hook-up aps (e.g. tinder etc). I used to have an account on Plenty of Fish and OKCupid but it was a few years ago now and I was after...
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1 comment
Anonymous
#1141681

Sorry....this is my post and the review says I'm from Melbourne but I'm a fair way NW from there....

ID
#826401 Review #826401 is a subjective opinion of poster.
Location
Melbourne, Victoria
Product
Zoosk Account
Pros
  • Site itself was ok
Cons
  • Hidden costs
Reason of review
Not as described/ advertised

Zoosk - They took my money but I can't send messages to members and they don't care

1.0
Details
Just joined and they still will not let me contact other members. What a waste of $60... maybe they want more money. Just looked and money gone from my account but I cannot contact members. Seems I have to be a member of Facebook and lots of other garbage. Not happy and will let my bank know I have been ripped off again. This is the worst singles date site I have ever joined. Their support area is useless. Never again.
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ID
#825165 Review #825165 is a subjective opinion of poster.
Product
Zoosk Account
Cons
  • Whole experience from the company so far
Reason of review
Bad quality
Loss
$60
Preferred solution
Price reduction
1.8
Details
1. Zoosk will say that users are online when they are not. I have had this happen to me, and I have literally been on the phone with someone who closed their account and seen Zoosk say that they were online. 2. Zoosk does not provide a full-text search of their...
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ID
#824255 Review #824255 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Account
Cons
  • Does not do what it says
  • Slow servers
  • People are online even though they have left the service
Reason of review
Poor customer service

Zoosk is a Ripoff

1.8
Details
I did a subscription for one month and of course it is an automatic renewal which I despise! I might get busy and forget to cancel in case I don't like the service. I did cancel this subscription before it expired and then I received an email with a discount promo and I thought what the ***. Then I had a family emergency and wasn't able to renew in time (by a day). I have sent 4 emails to their support about renewing with the discount and not one reply in over a weeks time. I would renew at the regular price, but every time you sign up they charge you a *** registration fee! Absolutely awful support! Ripoff!
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ID
#819811 Review #819811 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Business practices
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Zoosk Dating Service Review from Calgary, Alberta

1.7
Details
Every couple of weeks a fake beautiful user will want to meet you and make you spend coins to say yes. Biggest scam ever. They will always have no picture verifaction. Phone number facebook or google verification... Site is real but they add fake girls to het you to waste money... If you havent seen the girl before chances are you are wasting money.... Good job scamming customers zoosk. We are smarter than your *** employees and you will get busted and fined hopefully.
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ID
#815423 Review #815423 is a subjective opinion of poster.
Location
Calgary, Alberta
Reason of review
Bad quality

Zoosk Dating Service Review from Indianapolis, Indiana

1.0
Details
They have fake people contact users... I knew that person in the picture personally that they had contact me. When i tried to respond they fake user tried to play it off like they did not remember me even tho i spoke with the person in the picture three days prior and a day after. They must take dormant users in a person's area and pretend like they are having a conversation to keep people interested. Very bad site. I do not know how in the world they received best of 2016.
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ID
#807431 Review #807431 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Not as described/ advertised

Zoosk takes advantage of lonely people.

They have a lot of extra charges for stuff that other sites have in their subscription fee. I paid subscription and get continuous upsell options without doing the basic functions. I pissed away $30, avoid this scam at all costs! I would not have paid if I knew they did not provide basic service. Also, the site is not user friendly. Hard to navigate and almost worthless. I was interested in a couple of women and couldn't view their profiles. Also, have buy "coins" to review responses I thought were in the subscription fee. Avoid Avoid
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ID
#803612 Review #803612 is a subjective opinion of poster.
Location
Fort Myers, Florida
Product
Zoosk Subscription
Reason of review
Pricing issue

Zoosk biases

2.0
Details
Similar experience on Zoosk, although I am female and they kept removing my photos! They were recent, only me, no sunglasses, only head shots, fully clothed and the only answer I received was that it was a photo of a photo and not allowed. My experience in searching was that I found many, many photos that were "photos of photos" and I have no problem as long as they look like the person. Not sure what Zoosk is doing or who they are prejudiced against, possibly it's random or up to the whim of the Zoosk employee monitoring. Nevertheless, the site is very hard to use, customer representatives either do not answer or when they do it is not helpful or relevant to the question!
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ID
#799740 Review #799740 is a subjective opinion of poster.
Location
Greenville, North Carolina
Product
Zoosk Account
Cons
  • Useless services
  • Biased customer monitoring
  • Not checking criminal records
Reason of review
Poor customer service
Preferred solution
Unbiased customer service monitoring, reasonable customer service response. Coupon for free service (oh, and one that actually works this time).