Zoosk
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
- E verything
Preferred solution: Get me off of site
Trying to update my account
User's recommendation: Just send payment info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor services
Not able to use this dating site. Could not communicate with other members as I was supposed I should.
Tried to contact customer support. That was a joke. I was pushed to use another service for support. That was a support called Howly.
I had to pay one dollar for their sevices,however my credit card was unable to be used ..My card is good and all information given for my credit card was correct and complete. For three days I tried to work with the customer support and the constantly sent me to the Howly service I told they Howly was not working Their cutomer service is non existant Ipaid for these services which I have not recieved
- Used to be a good site
- No way a customer can resolve any problems
Preferred solution: Full refund
User's recommendation: Zoosk is a waste of time. They take the money that is where it ends
I need a call back I've tried canceling my account 4 times and I'm still getting billed my number is 970363****
User's recommendation: Just stay away from zoosk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not been able to get on line for 2 days. This happens often what is the problem. Ive payed no problem with internet?
- Diversity
- No access to site for hrs or days
Preferred solution: On site!!
User's recommendation: Watch for no access
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
- Too many to list
Preferred solution: No more fraud.
User's recommendation: Don't go there.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need you to deactivate my account
- I have pause my account
- Deactivate my account
- No interested
Preferred solution: Full refund
User's recommendation: Deactivate my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy with the site
- Too much to list
Preferred solution: Cancelation of subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is the worst dating site .No help at all from customer service
I'm a paid customer I worked Three days to resolve my issues. I should be able message other members but A page pops up when I try to send the messaage.I need a picture posted on my profile.
Nothing was presented about that at the time I paid for the service Then I attempted to post a picture but I was having trouble. I got a hold of customer service for help .They referred me to a service called hawly. You had to pay a dollar for the service but It would not take my credit card.
My credit card's information was correct and complete Zoosk had no problem taking my money. That is the only thing zoosk is concerned with If they don't want to resolve my issues I would like a refund of the money I paid for services that are not rendered
- At one time zoosk was a good dating site and took care of their c
- Only interested taking money no customer service at all
User's recommendation: Don't waste your time with this dating site
Trouble contacting Zoosk for assistance.
I have found ZOOSK one of the better dating sites online. My one issue, which is true with most dating sites, is that you cannot contact ZOOSK directly.
CURRENT PROBLEM: Im moving to another state in about six week thus I changed my zip code to the new location and have been corresponding with few men there. Without contacting me, ZOOSK suddenly changed my zip code back to my current location in Maryland so that none of the men suggested are relevant and I cant find the men I was corresponding with.
I cant This feedback is the only way I have found to inform them of the problem. There needs to be a better way to contact ZOOSK and resolve issues.
User's recommendation: customer service is hard to reach.. start early and keep trying!on it.
Blocked account
Preferred solution: My account reinstated
Charged my account without my authorization will be will get my attorney involved if payment is not put back in my bank today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI trying to cancel and I cant
Preferred solution: just to cancel mt account
User's recommendation: paused
Fairness
Preferred solution: Change your unfair policy.
I want to cancel my account with Zoosk now why don't you have a phone number where I can call you and cancel my account.
User's recommendation: Don't get involved
- Prev
- 1
- ...
- 13
- 14
- 15
- 16
- 17
- ...
- 503
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I need to speak to someone regarding my money and account can some contact me