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  • Customers like
    • Site itself was ok 1
  • Customers don't like
    • Business practices 4
    • Lack of response to complaints 2
    • Women are fussy not sincere 2

You helped me yesterday. Now when I try to log in I get a timer which keeps restarting and preventing me from using the site. You sorted this out yesterday and I was able to connect to the site and they gave an extension to my subscription. Now my access is again denied. I paid for one month which would have ended 30th April. My mother died this week and I logged off from the site and deleted my profile as I was really upset. Just have so much going on in my life but I want to meet a new partner and was relying on this subscription to help... Read more

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  • From mobile
  • Zoosk
  • Apr 22
  • #834706

I have been complaining to Zoosk for the past few days but have yet to receive a response. I paid for a month until 30th April then logged out due to family issues and now they require a new payment in order to access the site Add comment

Absolutely awful! Nothing but scam artists. I did a test and sent a "wink" to somebody on Zoosk who is also on match. Within minutes of winking at her on Zoosk I got a message from her. When I asked her on match if she sent me a message she replied "no". I don't know if there are any real profiles but it seems like most of them are fake and Zoosk will just try to keep taking your money. It's extremely difficult to cancel and they will scam you for every penny you've got. I don't know if there are any real profiles but it seems like most of... Read more

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Having an awful experience on Zoosk. The women are uptight too picky they assume everyone is a scam a perv or too busy making themselves appear they are so wonderful and unearthly good for men who want to be friends. Secondly the moderators censor profiles. You cant call things as they are. Everyone has to so politically correct it seems. Third the company is run by Arabs in Iran the same kind of people who want to see Israel and the US wiped off the planet. Read more

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I signed up for a free account on zoosk with the intention of hooking up with people, as my phone is old and not capable of running any hook-up aps (e.g. tinder etc). I used to have an account on Plenty of Fish and OKCupid but it was a few years ago now and I was after a serious partner then. Not only would these sites not let me create new accounts, I wanted to be a bit more anonymous this time round and all my 'old' matches, some of which were still there, kept showing up, so I tried zoosk. I started off with a small blurb about myself and... Read more

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  • Apr 07
  • Media
  • 12

Just joined and they still will not let me contact other members. What a waste of $60... maybe they want more money. Just looked and money gone from my account but I cannot contact members. Seems I have to be a member of Facebook and lots of other garbage. Not happy and will let my bank know I have been ripped off again. This is the worst singles date site I have ever joined. Their support area is useless. Never again. Read more

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1. Zoosk will say that users are online when they are not. I have had this happen to me, and I have literally been on the phone with someone who closed their account and seen Zoosk say that they were online. 2. Zoosk does not provide a full-text search of their profiles. So if you have a burning interest in something obscure and specific, you will miss the one-in-a-million chance to meet that Special Someone who shares your interest. This is not evil, just ***. 3. Worse, when you enter "interests" on your profile, what you type must match... Read more

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I did a subscription for one month and of course it is an automatic renewal which I despise! I might get busy and forget to cancel in case I don't like the service. I did cancel this subscription before it expired and then I received an email with a discount promo and I thought what the ***. Then I had a family emergency and wasn't able to renew in time (by a day). I have sent 4 emails to their support about renewing with the discount and not one reply in over a weeks time. I would renew at the regular price, but every time you sign up... Read more

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Every couple of weeks a fake beautiful user will want to meet you and make you spend coins to say yes. Biggest scam ever. They will always have no picture verifaction. Phone number facebook or google verification... Site is real but they add fake girls to het you to waste money... If you havent seen the girl before chances are you are wasting money.... Good job scamming customers zoosk. We are smarter than your *** employees and you will get busted and fined hopefully. Read more

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They have fake people contact users... I knew that person in the picture personally that they had contact me. When i tried to respond they fake user tried to play it off like they did not remember me even tho i spoke with the person in the picture three days prior and a day after. They must take dormant users in a person's area and pretend like they are having a conversation to keep people interested. Very bad site. I do not know how in the world they received best of 2016. Read more

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